Quality Metric Specialist
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About The Position
Quality Metric Specialist, this position performs duties that emphasize quality of care, patient safety and customer service. The Quality Metric Specialist is responsible for ensuring that all patients, assigned to the clinic by the health plans, are scheduled for appropriate appointments addressing any HEDIS/ QI gaps measures, according to the National Committee for Quality Assurance (NCQA) guidelines. They are to ensure that all patients are seen for the accurate visits, within the required timeframe, depending on HEDIS/QI care gaps measures and conduct follow-up reminders as needed. The Quality Metric Specialist also performs electronic health record reviews, abstractions and data entry. It requires working in collaboration with clinical and non-clinical staff to ensure coordinated care and proper appointment scheduling.
