Quality Manager

Herman Miller • Hildebran, NC

447d

About The Position

The Quality Manager at Geiger is responsible for leading and supervising a cross-functional team to implement a quality program within a complex manufacturing facility. This role focuses on achieving the site's quality objectives, ensuring customer requirements and product specifications are met, and managing multiple projects to optimize resource allocation and operational efficiency.

Requirements

• Bachelor's Degree in Engineering, Business/Operations Management, or a related field, or equivalent experience.
• Master's degree preferred.
• 8-10 years of relevant experience in operations and quality manufacturing processes.
• Strong knowledge of quality systems (e.g., APQP, PPAP, ISO 9000).
• Previous management experience is preferred.
• Proven leadership ability in line with MillerKnoll's Leadership Skills and Behavior Model.
• Excellent written and verbal communication skills with strong presentation skills.
• Solid business acumen, including knowledge of accounting, finance, quality, marketing, and operations.
• Understanding of engineering and quality tools (e.g., ProEngineer, PDM, ERP, GD&T, DFMEA, PFMEA, Statistical Process Control).
• Experience implementing lean manufacturing and continuous improvement principles (HMPS).
• Proficient in office automation and communication tools.

Nice To Haves

• Experience in a manufacturing environment using lean manufacturing principles.

Responsibilities

• Lead and supervise a cross-functional team in implementing a quality program.
• Ensure the achievement of the site's quality objectives and accountability for meeting customer requirements.
• Manage multiple projects including headcount, deliverables, schedules, and costs.
• Drive the successful completion of goals, timelines, and budgets in alignment with organizational roadmaps.
• Achieve and maintain exceptional levels of customer quality and service.
• Apply advanced problem-solving skills to address complex challenges.
• Build and nurture a strong team, ensuring equitable workload distribution.
• Develop and maintain close working relationships with Operations support staff, plant resources, suppliers, and cross-functional teams.
• Identify and implement procedural improvements to optimize quality and operational efficiency.
• Improve customer response and product issue resolution processes.
• Make timely decisions while managing high-pressure deadlines.
• Present project results and recommendations clearly and concisely.
• Set and uphold engineering quality standards.
• Manage the implementation and performance of the site's quality program.

Benefits

• Equal opportunity employment including veterans and people with disabilities.
• Reasonable accommodations for applicants and employees with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Furniture and Related Product Manufacturing
• Education Level: Bachelor's degree