Ford-posted about 1 year ago
Full-time • Manager
Lima, OH
Transportation Equipment Manufacturing

The Quality Manager at Ford Motor Company plays a crucial role in ensuring the quality of manufacturing processes and products. This position involves championing the Quality Operating System (QOS) and leading initiatives to enhance quality standards within the plant. The Quality Manager will work closely with plant personnel, customers, and suppliers to resolve quality issues and implement corrective actions, ensuring the production of world-class vehicles.

  • Champion the Quality Operating System (QOS).
  • Member of the Plant Operating Committee and responsible for keeping OCM informed of status on Quality issues.
  • Develop and mentor plant personnel on the QOS, coach and train on the appropriate use of standard Quality Tools.
  • Champion and Deliver the plant Policy Deployment Process for Quality.
  • Champion the daily, weekly, monthly, quarterly Quality cadence for the plant (Daily Quality Reviews, PIC, VRT, PQR's, SAR reviews).
  • Manage department direct and indirect manning.
  • Single point of contact for customers.
  • Coordinate and co-chair monthly Local Joint Quality Meetings.
  • Drive to implementation of corrective actions to resolve quality issues using 8D tool, 6 panel, etc.
  • Resolve quality issues using 6-sigma tools.
  • Manage stability of the base QOS.
  • Identify sources of variation within the production environment effectively and efficiently.
  • Knowledge of and ability to execute measurement systems analysis & variable data analysis.
  • Determine inspection equipment and facility requirements.
  • Oversee the layout of parts as required.
  • Champion the Incoming Quality activity.
  • Provide feedback concerns to appropriate departments identified by dealers and customers related to quality.
  • Pass through management for Warranty and Ford Plant Concerns.
  • Review internal/external suppliers for critical characteristics process compatibility.
  • Review incoming quality concerns; must have experience with initiating containment, determining root cause and implementing corrective actions.
  • Coordinate real time supplier quality concern feedback to production departments.
  • Provide IQ support to contain suspect component concerns until certified stock arrives.
  • Oversee the review of supplier 8D's and the acceptance or rejection based on content.
  • Provide updates on suppliers to Purchasing, STA, and plant management.
  • Manage the reimbursement of plant expenses due to supplier quality concerns.
  • Plant lead for Quality in all New Model Launch activities.
  • Bachelor's degree or equivalent experience in a relevant field.
  • Strong statistical background.
  • Language skills as required by the job.
  • Demonstrate Servant Leadership behaviors combined with outstanding Ford+ OS behaviors of Excellence.
  • Quality engineering background preferred.
  • Engineering degree preferred.
  • Six Sigma Black Belt Certification preferred.
  • Strong knowledge of the Ford Production System/Quality Operating System.
  • Working Knowledge of the following systems: Data Cubes/Common Metrics, AWS, BSAQ, ECB, GQRS, QLS.
  • Immediate medical, dental, and prescription drug coverage.
  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more.
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
  • Vehicle discount program for employees and family members, and management leases.
  • Tuition assistance.
  • Established and active employee resource groups.
  • Paid time off for individual and team community service.
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day.
  • Paid time off and the option to purchase additional vacation time.
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