Quality Manager

About the position

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! The Quality Manager drives quality assurance initiatives by organizing, facilitating and supporting continuous improvement activities, lean initiatives, Statistical Process Control (SPC), failure analysis/corrective actions, and auditing of existing quality systems. They will have extensive experience with customer issue resolution, problem solving, managing teams, and be an expert in all aspects of Quality from new product development through customer communication and issue resolution.

Responsibilities

• Analyze trends and advises adjustments needed to maintain a quality product and identify and document processes that are critical to quality
• Coordinate the flow of information between customers and production staff regarding quality related issues
• Process customer complaints/returns and assist in developing and communicating failure analysis and corrective actions
• Establish an internal audit plan and maintain and auditing team that monitors current systems and identify opportunities for improvement
• Responsible for ensuring purchased products meet our needs and expectations through inspection, assessment of supplier processes and capabilities and ongoing monitoring of supplier performance
• Develop and implement quality assurance standards, processes and controls by developing and modifying quality procedures and processes to achieve targets associated with KPI Metrics and Quality Objectives
• Drive quality system improvement by reviewing KPI Metrics, SPC, internal audit results, corrective action responses, CI team progress and customer report cards
• Assess customer requirements and ensure they are met
• Provide direction to ensure compliance with all applicable customer requirements and government regulations involving product quality
• Responsible for ensuring the monitoring, control, calibration and maintain measuring and test equipment
• Directs critical IPC and J-STD training of Engineers and Manufacturing Assemblers
• Responsible for reducing cycle time and waste through continual process improvement
• ISO 9001 and AS 9100 auditing and certification

Requirements

• Bachelor's Degree
• 5-8 years of experience in Quality, Engineering, Mathematics, or Statistics OR Equivalent combination of education and experience
• Lean Six Sigma Black Belt Certification
• Certified Quality Manager (CQM) certification
• Microsoft Office and web proficiency
• Experience in electronics processing manufacturing
• Working knowledge of electronic component manufacturing process
• Understanding of application of raw materials
• Operation of control systems, test equipment
• Knowledge of quality systems and techniques, process control including SPC, team facilitation methods, effective training techniques
• Strong investigative and analytical skills

Benefits

• Competitive wages
• PTO
• Benefits begin on day 1 of employment