Quality Manager
About The Position
Tessera is seeking a detail-driven and decisive Quality Manager (QM) who thrives on precision, compliance, and excellence. In this pivotal role, you’ll oversee the full Quality Management System (QMS) for a critical government contract, ensuring every standard, objective, and regulation is met without compromise. You’ll safeguard contract compliance, monitor performance, and lead to quality initiatives that keep service delivery at the highest level. If you take pride in enforcing standards, solving problems with a methodical approach, and communicating quality with clarity. Productivity, workplace safety, customer satisfaction, and the team’s success are dependent on the leadership team’s efforts. The success of this position will draw from Tessera’s leadership competencies: Mission and Values: Safety Leadership; Operations Excellence; Customer Service; and Servant Leadership.
Requirements
- Bachelor's degree in engineering, Maintenance, Quality Systems, or related field (or equivalent combination of education and experience)
- 5-8 Years of experience in Quality Management or closely related industry.
- Must possess a current CMQ/OE (Certified Manager of Quality/Organizational Excellence) certification
- Experience in preparing, implementing, and enforcing Quality Management System (QMS) programs on government contracts of similar size, scope, and complexity.
- Excellent written and verbal communication skills, with the ability to articulate complex quality concepts to diverse audiences.
- Available and able to return to the contract site within two (2) hours of a government request made outside of regular working hours.
- A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
- Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
- Must be able to obtain and maintain applicable security clearances and installation access.
- A background check and E-Verify will be conducted for this position.
- Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.”
Responsibilities
- Develops, implements, and rigorously enforces a comprehensive Quality Management System (QMS) tailored to the specific requirements of the government contract.
- Possess full authority and responsibility for assuring all contract performance objectives, information requirements, and standards are consistently met or exceeded.
- Establishes and maintains a direct reporting line to a senior corporate official, ensuring independent quality oversight and decision-making, separate from the Project Manager.
- Maintains a consistent on-site presence during the Government's regular working hours to actively monitor and manage quality operations.
- Leads to the identification, documentation, and implementation of corrective and preventive actions (CAPAs) to address quality issues.
- Conducts regular quality audits, inspections, and reviews to identify potential risks, non-conformances, and areas for improvement.
- Prepares, maintains, and submits all required quality-related documentation, reports, and certifications to both internal stakeholders and the Government client.
- Drives initiatives for continuous improvement within the QMS and overall contract performance.
Benefits
- Medical, Dental, Vision
- 401(k) retirement plan
- Life & Short-Term Disability Insurance
- Flexible Spending Accounts for both medical and dependent care
- 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
- Potential shared earning bonus
- Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
- Professional development, certifications, and training opportunities
- Verizon wireless discount
- Employee Assistance Program (EAP), and an engaging wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1-10 employees
