Quality Manager

Century Mold Co•Shelbyville, TN

14d

About The Position

Essential Duties and Responsibilities include the following. Other duties may be assigned. Must maintain a positive work atmosphere by behaving and communicating in a professional manner by getting along with customers, clients, co-workers, supervisors, managers, and all other employees. Responsible for adhering to and maintaining all quality system procedures and requirements related to this position. Must adhere to all safety rules and company policies, as well as enforce the compliance and implementation of each through subordinates. Attendance/punctuality is consistently at work and on time; ensures that the Attendance Policy is enforced. Maintaining a presentable work environment (5 S) Manage all aspects of the Quality Department to including: ISO/TS 16949: facilitate TS process and be local Management Representative. Lead the Layered Manufacturing Process Audit program. Participate in APQP activities. Oversee the Corrective Action process for customer rejections/complaints. Interact with customers on quality issues and improvement projects. Approve or contest customer charge backs (with the customer) for quality related issues. Oversee internal corrective actions, preventive actions and continuous improvement activities and report results to Engineering Manager. Manage activities of subordinates including interviewing/hiring, training, planning, assigning and directing work, performance evaluation and disciplinary action, etc. Provide feedback of inspection and capability results to Engineering and Manufacturing for the purpose of corrective actions or continuous improvement. Oversee the Calibration Process. Report Quality System nonconformance to Engineering Manager. Promote the awareness of customer requirements throughout the organization. Track and report Customer and Supplier Metrics. Customer scorecard management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.
Must be qualified to audit to ISO/TS 16949 Quality Management System Requirements.
Familiarity with AIAG core tools, GD&T, and Statistical Process Capability.
Proficient with Microsoft Office Suite; Minitab; ANSTAT preferred; Ability to learn new software as needed.

Nice To Haves

Quality or Engineering degree preferred.
ASQ or RAB/QSA certifications are a plus.

Responsibilities

Maintain a positive work atmosphere.
Adhere to and maintain all quality system procedures and requirements.
Adhere to all safety rules and company policies, as well as enforce the compliance and implementation of each through subordinates.
Ensure attendance/punctuality.
Maintain a presentable work environment (5 S)
Manage all aspects of the Quality Department
ISO/TS 16949: facilitate TS process and be local Management Representative.
Lead the Layered Manufacturing Process Audit program.
Participate in APQP activities.
Oversee the Corrective Action process for customer rejections/complaints.
Interact with customers on quality issues and improvement projects.
Approve or contest customer charge backs (with the customer) for quality related issues.
Oversee internal corrective actions, preventive actions and continuous improvement activities and report results to Engineering Manager.
Manage activities of subordinates including interviewing/hiring, training, planning, assigning and directing work, performance evaluation and disciplinary action, etc.
Provide feedback of inspection and capability results to Engineering and Manufacturing for the purpose of corrective actions or continuous improvement.
Oversee the Calibration Process.
Report Quality System nonconformance to Engineering Manager.
Promote the awareness of customer requirements throughout the organization.
Track and report Customer and Supplier Metrics.
Customer scorecard management.