Quality Manager

Xylem • Holland, MI

4d • $90,000 - $130,000 • Onsite

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Xylem/Evoqua Quality Manager plays a critical role in supporting the Holland, MI campus operations, ensuring consistent, high-quality execution across all manufacturing activities. This position owns local quality management for the fabrication of water filtration equipment, including laser and saw cutting, welding, painting, and final equipment assembly. Working closely with the Senior Quality Manager and the Holland, MI Operations Director, the Quality Manager helps drive key business objectives and continuous improvement initiatives. This role collaborates daily with cross-functional teams across the Holland site to proactively support quality needs, resolve issues, and strengthen operational excellence. This is a fully on-site position based at the Holland, MI campus. Standard working hours are 7:30 a.m. to 4:30 p.m.

Requirements

• BS Degree in Engineering or Science field required
• ISO 9001 or equivalent experience required
• 5+ years of Quality Manufacturing experience required
• 5+ years of Quality Management experience preferred

Nice To Haves

• Certifications an advantage including Certified Quality Auditor, Quality Engineer, and/or Six Sigma Green Belt

Responsibilities

• Two direct Reports
• Data & Reporting: Collect, analyze, and report Customer DPD (Defects per Delivery), Supplier PPM (Parts per Million), COPQ (Cost of Poor Quality), & NCRs (Non-Conformance Reports)
• Team: Lead and manage a team using the MDI (Manage for Daily Improvement) process, providing guidance, feedback, and support
• Root Cause Analysis: Champion the 8-Step problem solving process
• Customer Focus: Understand customer needs and incorporate feedback into processes
• Non-Conformance Reporting: Manage the NCR process
• Supplier Management: Monitor supplier performance and lead root cause analysis
• Drawing Improvement: Partner with Engineering to track and resolve drawing improvements (ECMs)
• Quality System: Design and implement quality procedures and standards
• ISO 9001: Manage and lead ISO 9001 audits, and other certifying registrars
• Documentation: Maintain Quality records, reports, and procedures
• Quality Checks: Implement any relevant Quality checks and measures (PPAP, etc.)
• Quality RMAs: Manage Quality customer returns
• Continuous Improvement: Lead initiatives to improve
• Quality Culture: Exemplify behaviors to be inspired to innovate, empowered to lead, and accountable to deliver
• Other duties as assigned
• Servant-Leadership personality required
• Ability to hear and listen required
• Ability to focus on strategic initiatives while managing tactical issues required
• Ability to clearly communicate in various working relationships required
• Ability to problem solve, develop, and effectively implement RCCA required
• Ability to read and comprehend blueprints with GD&T experience required
• Quality inspection and auditing experience required
• Ability to create/revise Quality documentation to ISO 9001 standards required
• Ability to travel required

Benefits

• At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees