Quality Manager

Caterpillar•Boonville, MO

1d•$112,710 - $169,060•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: The Quality Manager plays a critical role in driving a strong culture of quality and continuous improvement across the organization. This position leads the development and ongoing improvement of the Quality Management System (QMS) while overseeing High Performance Molded Products (HPMP) and Supplier Quality for on‑site manufacturing operations. With direct accountability for daily quality performance, audit compliance (CQMS / ISO / QMS), and supplier nonconformance, the Quality Manager partners closely with Manufacturing, Engineering, Supply Chain, and Regulatory Compliance teams to resolve cross‑functional quality issues. This role also leads and develops a team of Quality professionals , using data‑driven insights, risk management, and corrective actions to prevent issues and drive reliable, high‑performing outcomes across the business.

Requirements

Candidates should possess a Bachelors degree or demonstrate equivalent knowledge through professional expertise.
Decision Making and Critical Thinking: Applies critical thinking , sound judgment , and data‑driven decision making to evaluate complex technical and program-level information. Balances risk assessment , cost , schedule , and quality considerations when making decisions that support program objectives. Prioritizes work effectively and adapts direction to address changing requirements , constraints, and delivery risks.
Problem Solving: Demonstrates strong problem‑solving and root cause analysis skills to identify and address technical, process, and program challenges. Develops practical, actionable solutions using data and cross-functional input. Collaborates with stakeholders to implement corrective and preventive actions , minimizing risk and supporting continuous improvement.
Quality Management System (QMS): Applies working knowledge of Quality Management Systems (QMS) , process compliance , and documentation standards . Supports quality planning , verification , and continuous improvement activities throughout the program lifecycle. Partners with engineering and validation teams to ensure deliverables meet quality, regulatory, and performance requirements .
Relationship Management: Builds and maintains strong stakeholder relationships across engineering, business, and global teams . Uses effective communication , collaboration , and influence to align priorities and manage expectations. Establishes trust through transparent communication , consistent follow‑through, and reliable program execution.

Responsibilities

Leads the development, implementation, and continuous improvement of the Quality Management System (QMS) to ensure compliance with internal, customer, and regulatory requirements
Establishes quality objectives, metrics, and KPIs, using data to drive corrective actions and continuous improvement
Oversees internal, customer, and third‑party audits, ensuring effective execution and timely closure of findings
Drives root cause analysis and corrective and preventive actions (CAPA) to resolve quality issues and prevent recurrence
Partners with engineering, manufacturing, supply chain, and operations teams to embed quality throughout the product and process lifecycle
Reviews and maintains quality documentation, procedures, and records to ensure accuracy and compliance
Leads risk assessment and change management activities related to quality and process performance
Provides guidance and training on quality standards, tools, and best practices, promoting a strong quality culture
Communicates quality performance, risks, and improvement opportunities to leadership and key stakeholders