Quality Manager

TekSynap
Remote

About The Position

We are seeking an Quality Manager to join our team supporting Base Infrastructure Modernization (BIM). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Requirements

  • Five (5) year of experience with program and/or project quality management
  • Familiarity with DoD inspection, acceptance, and verification processes.
  • Experience with QA/QC frameworks, including ISO‑aligned processes and CMMC‑related compliance activities.
  • Understanding of DoD audit and accountability expectations, including FIAR‑related quality requirements.
  • Experience performing quality reviews of technical deliverables such as reports, CDRLs, engineering artifacts, and operational documentation.
  • Strong skills in documentation control, process audit, and corrective/preventive action management.
  • Ability to work across PMO, engineering, operations, and field teams to enforce quality standards and resolve discrepancies.
  • Must have an active Secret clearance

Nice To Haves

  • Familiarity with DoD inspection, acceptance, and verification processes.
  • Experience with QA/QC frameworks, including ISO‑aligned processes and CMMC‑related compliance activities.
  • Understanding of DoD audit and accountability expectations, including FIAR‑related quality requirements.
  • Experience performing quality reviews of technical deliverables such as reports, CDRLs, engineering artifacts, and operational documentation.
  • Strong skills in documentation control, process audit, and corrective/preventive action management.
  • Ability to work across PMO, engineering, operations, and field teams to enforce quality standards and resolve discrepancies.

Responsibilities

  • Oversee execution of QA/QC plans, internal audits, inspections, and quality reviews.
  • Validate all CDRLs for compliance with timeliness, formatting, content, accuracy, and required contractual elements.
  • Maintain quality checklists, audit records, review logs, and supporting documentation.
  • Identify quality issues and drive corrective and preventive actions (CAPA) to closure.
  • Monitor quality‑related compliance areas, including ISO practices, CMMC‑related documentation quality, and FIAR‑aligned audit readiness.
  • Perform trend analysis on recurring issues, systemic risks, and quality deviations.
  • Support PMO and functional teams by reviewing draft deliverables, engineering documents, operational reports, and process artifacts.
  • Ensure quality governance repositories (SharePoint/Teams) are maintained, current, and version‑controlled.
  • Coordinate with PM, Change Manager, Deployment teams, Core Engineering, and Operations to ensure consistent adherence to quality expectations.

Benefits

  • health
  • dental
  • vision
  • 401K
  • life insurance
  • short-term and long-term disability plans
  • vacation time
  • holidays
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