Quality Manager
About The Position
The Quality Manager ensures all products meet customer requirements by leading the plant’s Quality Management System (QMS), driving daily quality activities, customer service support, and making informed decisions on quality issues. This role builds a proactive quality culture by managing and improving processes that design quality into the product and verify conformance. The Quality Manager oversees the accuracy and effectiveness of procedures, forms, work instructions, and communication to floor personnel, ensuring compliance with applicable standards and maintaining approvalthrough all internal and external audits. As the facility’s SQF Practitioner, the QM leads SQF programs, tracks and resolves quality complaints, and implements corrective and preventive actions. The role is deeply involved in daily QMS performance, monitoring controls, coaching teams, and partnering with managers and supervisors to investigate issues and develop sustainable solutions across the organization.
Requirements
- Bachelor’s degree with a minimum of 5 years of quality control management experience in a manufacturing environment, or relevant working experience is required.
- Excellent communication skills
- Knowledge of Word, Excel and Access.
- Must have firm understanding of test procedures, statistics and process controls.
- Must have strong problem solving and analytical ability.
Nice To Haves
- Knowledge of bag machinery a plus
Responsibilities
- Development, implementation and administration of quality policies and procedures to all employees.
- Establish and perform quality training programs for all employees.
- Perform corrective actions with the support of the Production Manager and HR Manager to ensure all quality and production policies and procedures are met and followed.
- Perform sanitation and quality control audits throughout the plant, report findings to Plant Manager, HR Manager, Shipping Manager and Production Managers and take corrective action.
- Maintain up to date inspection reports, files, quality programs and samples.
- Implement and maintain company Pest Control Program, GFSI / SQF Program and other programs to meet customer requirements.
- Oversee the development, implementation, review and maintenance of the SQF System, including food safety fundamentals outlined in the SQF Code, 8.
- Take appropriate action to ensure the integrity of the SQF System.
- Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF System.
- Facilitate customer questions by establishing customer relationships and working with corporate customer service.
- Collect, organize, analyze, and report process data to internal and external customers.
- Facilitate and assist support departments with technical expertise for process improvements, and environmental compliance. (ink making, paste making, and graphics)
- Lead Continuous Improvement reporting, activities and training within the plant.
- Other miscellaneous duties as assigned by management.
Benefits
- 401(k) plan with company match
- comprehensive medical, dental, and vision insurance
- flexible spending and health savings accounts
- paid vacation, and sick days
- paid parental leave
- paid holidays and wellness program
- free on-site medical clinic
- financial protection benefits such as life, AD&D and disability insurance
- education Support (for example, tuition reimbursement, Chairman’s Scholarship, 529 College Savings Plan)
- broad Based Employee Award Program—value sharing plan for all employees with one year of service
- employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
