Quality Manager

Klöckner Pentaplast

About The Position

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint. At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide. At kp, we are committed to delivering excellence in plastics manufacturing through innovation, accountability, and a strong culture of continuous improvement. With a team of ~300 employees at our Gordonsville campus, we strive to be best in class by fostering a safe, ethical, and quality-driven environment. We are seeking a visionary leader to head our Quality department and champion a culture that ensures customer satisfaction, compliance, and operational excellence.

Requirements

Bachelor’s degree in Polymer Science, Chemical, Mechanical, or Manufacturing Engineering required.
Minimum of 5 years of quality management experience, with a proven track record in process and program improvement.
Strong knowledge of ISO 9001 standards and implementation.
Demonstrated leadership skills with the ability to inspire, coach, and develop high-performing teams.
Excellent problem-solving, communication, and cross-functional collaboration skills.

Nice To Haves

Experience in plastics manufacturing is highly desirable.

Responsibilities

Lead by Example: Promote accountability, integrity, safety, and quality across the organization.
Set the Vision: Establish and communicate a compelling quality strategy aligned with corporate goals.
Drive Excellence: Implement prevention-based quality systems, engineering controls, and continuous improvement programs.
Manage the Team: Lead and develop QC Technicians, a Quality Engineer, and a Quality Coordinator.
Champion ISO 9001: Oversee the site’s certification program across all functional areas.
Develop Culture: Partner with department managers to embed a strong quality mindset at every level.
Resolve Issues: Support cross-functional teams in addressing customer complaints and implementing corrective actions.
Leverage Data: Refine reporting, KPIs, SPC, and visualization tools to monitor and improve performance.
Train & Mentor: Provide hands-on training in quality tools (RCA, auditing, problem-solving) to strengthen organizational competency.
Collaborate Globally: Share best practices, represent site and regional needs, and align with global quality processes.
Champion Continuous Improvement: Identify opportunities for capital investment, technology, and resources to enhance yield, quality, and efficiency.