Quality Manager

Current Lighting Employee Co LLC•Plympton, MA

1d•$95,000 - $115,000•Onsite

About The Position

The Quality Manager is responsible for leading all product and process quality activities for the Plympton, MA manufacturing facility, ensuring that products meet customer, regulatory, and company standards while driving continuous improvement. This role is a key member of the plant leadership team and reports directly to the Plant Manager.

Requirements

Bachelor’s degree in Engineering, Quality, or a related technical field; equivalent combination of education and relevant experience may be considered.
Minimum of 8 years of progressive quality experience in a manufacturing environment, with at least 3 years in a leadership or management role.
Demonstrated experience managing plant‑level quality systems, audits, and customer issue resolution in an industrial or electronics/lighting manufacturing setting.
Strong knowledge of core quality tools and methods: root cause analysis, 8D, FMEA, control plans, SPC, MSA, capability studies, and corrective/preventive action.
Proven ability to work cross‑functionally with Operations, Engineering, Supply Chain, and Commercial teams to solve complex quality issues.
Excellent communication, presentation, and report‑writing skills, with the ability to interface directly with customers and senior leadership.

Nice To Haves

Experience in lighting, electronics, or closely related discrete manufacturing industries.
Professional certifications such as ASQ Certified Quality Engineer (CQE), Certified Quality Manager/Organizational Excellence (CMQ/OE), or Six Sigma Green/Black Belt.
Experience with ISO‑based quality management systems (e.g., ISO 9001) and customer audits.
Hands‑on experience with ERP/MES and quality modules (nonconformance, CAPA, inspection plans, supplier quality).

Responsibilities

Lead, maintain, and improve the plant Quality Management System (QMS), including procedures, work instructions, and records to ensure compliance with customer, regulatory, and internal requirements.
Develop and implement inspection, testing, and audit plans for incoming materials, in‑process production, and finished goods; ensure appropriate use of gauges, measurement systems, and statistical techniques.
Monitor product and process performance using KPIs (scrap, rework, customer complaints, warranty returns, on‑time corrective actions) and lead cross‑functional problem solving using structured root-cause and corrective action methods.
Serve as the primary quality contact for customers: manage complaints, coordinate investigations, communicate findings, and ensure timely, effective corrective and preventive actions.
Partner with Engineering, Operations, and Supply Chain to qualify new products, processes, and suppliers; participate in APQP, PPAP, control plans, and change management activities as appropriate for lighting manufacturing.
Lead internal audit programs, layered process audits, and supplier quality evaluations; track nonconformances and drive closure of actions.
Champion continuous improvement initiatives (e.g., Lean/Six Sigma projects) focused on defect reduction, process capability, and cost of poor quality reduction.
Manage and develop the quality team (technicians, inspectors, auditors): staffing, training, performance management, and daily direction.
Ensure compliance with relevant industry and regulatory standards applicable to lighting products and the Plympton facility (e.g., UL, ISO‑based QMS, customer‑specific requirements).
Prepare and present regular quality performance reports and risk assessments to the Plant Manager and plant leadership team.

Benefits

All around competitive culture where together we strive to:
Approach each day with a tenacious curiosity
Communicate openly and honestly- internally and externally
Work hard, take risks, fail fast…learn and move on
Embrace diversity and welcome opposing thoughts
Empower and develop each other
We have an open and inclusive culture where you’ll learn and grow through programs and resources like:
Quarterly company all employee meetings
Management and Leadership development
Initiatives and special projects with executive leadership exposure
Access to top-notch learning courses through LinkedIn Learning
Regular manager check-ins to drive performance and career growth
Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work
Paid Company Holidays
A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance
401(k) retirement program with a fully vested immediate company match
Flexible Spending Account options for pre-tax employee allocations