Quality Manager

National Technical Systems • Fullerton, CA

7d • $113,000 - $133,000 • Onsite

About The Position

Effectively manage the day-to-day implementation of Quality Management programs. Embed and drive a culture of quality assurance and improvement of quality programs in all parts of lab operations.

Requirements

• Minimum 5 years experience with ISO related Quality Management systems, accreditation, certification, and maintenance.
• Experience in participating in quality investigations, undertaking true cause analysis, developing corrective action plans, and ensuring the effectiveness of actions undertaken.
• Experience participating in a multi-functional team.
• This is an onsite role in a lab. Occasional travel may be required.
• Must be a high-energy self-starter with the ability to work effectively with all levels of the EUSSD organization as well as State/Federal Agencies.
• Highly dependable, efficient, and detail orientated, with the ability to use initiative and make decisions autonomously.
• Ability to adjust to changing priorities, multi-task, thrive in a fast-paced, dynamic work environment.
• Good understanding of MS Office software (e.g., Word, Excel, PowerPoint, etc.)
• Proficiency in quality management software and tools (eQMS).
• Proficiency in conducting data analysis and reporting statistics.
• Excellent communication and organizational skills.
• Strong analytical and problem-solving skills.
• Ability to enforce high-quality standards.
• Excellent supervisory and leadership skills.
• Ability to train new employees.

Nice To Haves

• Experience managing a team of quality professionals.
• Bachelor s Degree in a technical field or equivalent.
• Experience in the Aerospace and/or defense industry.

Responsibilities

• Lead and contribute to the development and execution of the facility s quality objectives and programs.
• Develop and implement workplace policies and procedures in accordance with ISO standards; ensure they are up to date.
• Lead and manage publications and calibration teams by setting clear expectations, providing ongoing coaching and feedback, and fostering a high-performance culture aligned with organizational goals.
• Oversee the facility's daily quality operations and identify opportunities for improvement.
• Drive accountability and ownership of the quality management system, focusing on improving on-time delivery and eliminating re-work.
• Manage site accreditations, e.g., ISO/IEC 17025, and other regulatory requirements, including deficiency responses and closeouts.
• Establish and implement appropriate quality programs to reduce the cost of poor quality and improve compliance with regulations and standards, company objectives, and customer requirements.
• Manage assessments and visits from customers and other regulatory bodies as required.
• Prepare monthly or annual quality reports, including key performance indicators (KPI) such as First Time Right (FTR), customer feedback/complaints and corrective actions, and present the information to management which includes annual management review.
• Conduct audits: internal to implementation of the QMS and standards and technical audits (in partnership with engineering team members).
• Stays informed of developments concerning ISO standards.

Benefits

• Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Flexible Spending Accounts
• Seven (7) paid holidays and four (4) paid floating holidays, depending on your hire date
• Paid Time Off (PTO), accrued biweekly
• 401k with employer match
• Twelve (12) hours of Paid Volunteer Time Off (PVTO) each year
• Tuition reimbursement and other employee programs
• Flexible schedules offered at some of our labs
• Monthly Lab Bonus plans (Based on position)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level