Quality Manager
About The Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do The Quality Manager provides strategic leadership for all quality functions at the site, ensuring compliance, customer satisfaction, and operational excellence. This role owns the end-to-end Quality Management System while driving a culture of accountability, continuous improvement, and data-driven decision-making. The position plays a critical role in aligning quality with business performance and digital transformation initiatives.
Requirements
- Bachelor’s degree in Engineering or related field
- Extensive experience in quality leadership within a manufacturing environment
- Experience with Quality Management Systems (ISO, IATF 16949, HACCP)
- Experience on non-conformance, customer complaint, and supplier quality systems
- Root cause analysis and structured problem solving (FRPS, A3, 8D) experience
- Experience with Statistical methods (SPC/SQC) and quality core tools (FMEA, PPAP, Control Plans)
- Experience with Management of Change
Nice To Haves
- Six Sigma certification (Green/Black Belt) preferred
- Proven ability to lead cross-functional teams, influence senior stakeholders, and drive measurable business results
Responsibilities
- Drives Quality strategy and targets in area of responsibility and uses appropriate reporting tools
- Set & Execute Quality Strategy
- Define and deploy site quality strategy aligned with global standards and business objectives
- Establish KPIs, reporting systems, and governance to drive performance and accountability
- Lead Quality Systems & Compliance
- Own the Quality Management System, ensuring compliance with ISO, IATF, CMMC, and customer-specific requirements
- Ensure audit readiness and help manage internal, external, and customer audits
- Govern Management Review to align leadership on quality performance and risks
- Provide executive oversight of Non-Conforming Material Management (NCMR), customer complaints (CCMS), and supplier quality (SCMS) processes
- Ensure disciplined problem-solving (FRPS/A3/8D), effective containment, and sustainable corrective actions
- Lead response to major quality events, including product escapes, recalls, and customer escalations
- Champion quality related continuous improvement using Lean, Six Sigma, and advanced statistical methods (SPC/SQC) and principles.
- Reduce waste, improve capability across the quality laboratory operations.
- Ensure and support robust quality planning through FMEA, Control Plans, PPAP, and change management (MOC)
- Oversee specification and customer requirement review and integration into operations
- Support product development and scale-up to ensure quality is built into design and execution
- Lead Quality Infrastructure projects
- Ensure effective laboratory operations, testing protocols, and release systems
- Manage calibration, MSA, document control, and training systems to sustain compliance and capability
- Oversee critical equipment reliability and quality-related capital planning
- Build and lead a high-performing quality team
- Drive training, competency development, and a culture of quality ownership across all functions
- Partner across supported businesses.
- Act as a key member of the site leadership team
- Collaborate with Operations, Engineering, R&D, and Supply Chain to deliver customer and business outcomes
- Support digital transformation initiatives (e.g., MES/Smart Factory) to enhance data integrity, traceability, and real-time quality control
Benefits
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
