Quality Manager

Carlisle Brake & Friction Inc•Bloomington, IN

About The Position

The Quality Manager serves as a vital member of the manufacturing operations site leadership team reporting directly to the Plant and Operations Manager. Our unique design features enable us to provide premier and industry leading solutions. Position will be responsible for leading the Quality function for a machining and assembly operations plant. The Quality Manager will provide critical technical support to continuously improve Quality in our manufacturing processes. Moreover, you will be supported by a leadership team that values Lean Manufacturing principles and understands the value and link to achieve operational excellence.

Requirements

Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things. Maintains confidentiality of all payroll, medical, benefit and employee related information.

Nice To Haves

Education: Bachelor of Science in Engineering; major in Manufacturing, Industrial or Mechanical Engineering or comparable experience manufacturing.
Understanding of APQP and associated components, such as PPAP
Experience In auditing and managing quality management systems.
Knowledge in machining and assembly. Brake and/or hydraulic actuation product knowledge preferred
Possess the ability to lead and manage Six Sigma, Lean Manufacturing and Statistical Process Control
Travel Requirements: <10%
Licenses/Certificates: Lean & Six Sigma certifications preferred.
Technology/Equipment: Proficient in Microsoft Office, Excel and Powerpoint.

Responsibilities

Managing Quality Assurance and Quality Control activities including Receiving Inspection, Manufacturing support, Return Material, Control of Nonconforming Product and the Management Systems.
Represent Quality for NPD (New Product Development); disseminate projects planning and status. Manage New Product Development Activity and ensure timely completion and communication to project leaders.
Assist in evaluation and process engineering changes in an efficient and effective manner.
Assist in Supplier Management and Development processes.
Assist in development of process flow diagrams and value stream maps.
Collaborate with Manufacturing Engineering and Product Engineering on product/process design, FMEAs.
Assist and lead as needed in justification and development of ACEs (appropriation for capital equipment).
Provide customer requirement assistance and product quality support to manufacturing, sales and suppliers.
Support Lean Manufacturing and concepts in manufacturing and plant operations.
Provide support for timely resolution and problem solving of manufacturing and assembly issues.
Developing process improvements to reduce product costs.
Statistical Analysis and testing requirements of product and processes.
Provide leadership and mentoring of quality assurance team.
Ensure Supplier PPAP and generation of Customer PPAP as required.
Facilitate Customer Satisfaction metrics and tracking.
Performs other duties as assigned.

Benefits

Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week.
Health Savings Account: Benefit from annual employer contributions to your HSA.
Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance.
Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance.
401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one.
Educational Support: Access tuition reimbursement and scholarship opportunities to further your education.
Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical.
Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points.
Safe Work Environment: Work in a clean and safe environment.
Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year’s, plus paid vacation available from day one.
Paid Parental Leave: Take advantage of paid parental leave to support your family.