Quality Manager

International Automotive Components•Alma, MI

12d

About The Position

Leadership & Strategy Provide strategic direction, leadership, and consultative support for implementing and maintaining customer quality system requirements. Champion a culture of quality and continuous improvement across all departments. Act as the primary liaison for quality-related communication between customers, suppliers, and internal stakeholders. Quality Systems & Compliance Ensure compliance with IATF 16949, ISO 14001:2015, and other applicable industry standards. Develop, implement, and maintain policies, procedures, and methods to evaluate and improve product and process quality. Lead internal and external audits, ensuring corrective actions are implemented and sustained. Continuous Improvement Develop and implement programs to establish and maintain quality standards for existing and new products. Drive process control, error-proofing, and inspection methods to ensure products meet design intent and customer expectations. Analyze quality data, identify trends, and lead root cause investigations to reduce defects, scrap, and warranty claims. Partner with operations and engineering to implement lean manufacturing and Six Sigma methodologies. Team Management Supervise and mentor Quality Department personnel, fostering professional growth and accountability. Allocate resources effectively to support production, testing, and inspection needs. Provide training and guidance to employees on quality standards, tools, and best practices. Customer Focus Serve as the voice of the customer within the organization, ensuring quality requirements are met or exceeded. Lead customer complaint resolution, corrective action plans, and preventive measures. Support new product launches by validating quality systems and ensuring readiness for production. Documentation & Reporting Ensure system tests are completed, documented, and issues resolved in a timely manner. Maintain accurate records of quality metrics, audits, and certifications. Report regularly to senior leadership on quality performance, risks, and improvement initiatives. Other Duties Perform additional responsibilities as assigned to support organizational goals.

Requirements

Minimum 5 years automotive Tier 1 management experience
IATF 16949 experience required
Strong interpersonal skills to build relationships with all levels across the organization and with customers.
Strong analytical background with demonstrated ability to analyze, explain, and draw logical conclusions from complex operational, financial, regulatory and/or business data.
Continuous Improvement / Kaizen / Lean facilitator

Nice To Haves

Bachelor's degree in engineering, business management or related field preferred
ISO 14001:2015 experience preferred.

Responsibilities

Provide strategic direction, leadership, and consultative support for implementing and maintaining customer quality system requirements.
Champion a culture of quality and continuous improvement across all departments.
Act as the primary liaison for quality-related communication between customers, suppliers, and internal stakeholders.
Ensure compliance with IATF 16949, ISO 14001:2015, and other applicable industry standards.
Develop, implement, and maintain policies, procedures, and methods to evaluate and improve product and process quality.
Lead internal and external audits, ensuring corrective actions are implemented and sustained.
Develop and implement programs to establish and maintain quality standards for existing and new products.
Drive process control, error-proofing, and inspection methods to ensure products meet design intent and customer expectations.
Analyze quality data, identify trends, and lead root cause investigations to reduce defects, scrap, and warranty claims.
Partner with operations and engineering to implement lean manufacturing and Six Sigma methodologies.
Supervise and mentor Quality Department personnel, fostering professional growth and accountability.
Allocate resources effectively to support production, testing, and inspection needs.
Provide training and guidance to employees on quality standards, tools, and best practices.
Serve as the voice of the customer within the organization, ensuring quality requirements are met or exceeded.
Lead customer complaint resolution, corrective action plans, and preventive measures.
Support new product launches by validating quality systems and ensuring readiness for production.
Ensure system tests are completed, documented, and issues resolved in a timely manner.
Maintain accurate records of quality metrics, audits, and certifications.
Report regularly to senior leadership on quality performance, risks, and improvement initiatives.
Perform additional responsibilities as assigned to support organizational goals.