QUALITY MANAGER

Hexpol Ab-posted 9 months ago
Full-time
Onsite • Statesville, NC
Plastics and Rubber Products Manufacturing
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To provide overall leadership and direction to the Quality department to attain a high level of quality, customer service, and productivity in a safe and efficient manner. To ensure the effective development and implementation of new process technologies, process control system improvements, and capability utilization.

  • Responsible for the overall direction and training of the Lab and Lab personnel in the testing of raw, in-process and finished goods using numerous testing and inspection methods.
  • Investigate and promptly respond to customer quality complaints and ensure the proper action is taken to correct.
  • Management representative and responsible for maintaining ISO9001/ISO14001 systems.
  • Chair ISO management review meetings and author management review reports.
  • Lead auditor, host customer/3rd party audits and responsible for completing customer surveys.
  • Maintain and revise internal incoming, outgoing, and analytical test procedures.
  • Generate and maintain PPAP submissions per customer request on recipes as needed.
  • Provide leadership, quality system, safety, or technical related training, as required.
  • Direct supplier CAR program, raw material rejections and claim recovery from suppliers.
  • Direct internal nonconforming and corrective action programs.
  • Drive continual quality improvement focused on improved customer satisfaction, exceeding quality objectives.
  • Communicate with suppliers and customers on pertinent quality related matters.
  • Complete and document Performance Management for department personnel.
  • Interface with management on some new equipment evaluations, purchases, and installations.
  • Travel to other HEXPOL locations or to customers may be required.
  • Perform any other project/task as assigned by Management.
  • Bachelor's Degree in Chemistry, Polymer Science, Chemical Engineering, or other technical areas. Experience may be considered in lieu of education.
  • Seven (7) years of leadership/supervisory experience in a quality position, manufacturing environment preferred.
  • Five (5) years of experience in the polymers industry, preferred.
  • Knowledge of Six Sigma.
  • ISO 9001/ISO 14001 Lead Auditor certification.
  • Proficient written, verbal, and interpersonal communication skills.
  • Proficient computer/systems skills - MS Office (Excel/Word/PowerPoint/Outlook).
  • Solid organizational and prioritization skills with the ability to handle multiple tasks, meet tight deadlines, and manage a broad range of responsibilities.
  • High degree of concentration, attention to detail, high energy, self-motivated and self-reliant.
  • Ability to manage, coach and develop Associates.
  • Ability to interact well with all personality types in a leadership role.
  • Strong cooperation, collaboration, and team-building skills.
  • Effective analytical and problem-solving skills with an emphasis on continuous improvement.
  • Ability to handle personal and confidential information.
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