Quality Manager - Quality and Outcomes Management - Full Time 8 Hours ( Non-Union, Exempt)

Keck Medicine of USC

108d

About The Position

The Quality Manager is responsible for supporting the design and implementation of evidence based clinical processes with high reliability throughout USC Arcadia Hospital. The Manager oversees the Department's use of clinical databases and Healthcare analytics to provide data support for clinical improvement initiatives and is responsible for managing departmental requests for clinical data. The Manager coordinates the Department's resources to ensure meaningful, reliable information is collected, analyzed and reported in a manner that provides transparency in key metric performance and clarity in identifying improvement opportunities. This position supports operational management oversight for data collection and for the internal and external reporting of internal and external quality metrics, including pay for performance initiatives and can champion high reliability concepts to achieve strategic goals. This position is responsible for the oversight and management of data coordinators and analyzes, peer review staff, and infection control.

Requirements

• Bachelor’s Degree in nursing or a related field.
• 5 years of demonstrated experience in quality/process improvement and data management.
• 3 years experience overseeing process improvement, preferably in a similar role.
• Effective written/verbal communications.
• Prior experience in data systems management.
• Advanced analytical skills for evaluation and reporting.
• Advanced interpersonal skills to build effective relationships.
• Ability to learn systems in depth.
• Ability to lead project teams to goal attainment.
• Proficiency in Microsoft Office Suite and statistical data analysis software.

Nice To Haves

• Master’s degree.
• Healthcare experience.
• Prior experience in applying Lean leader skills.
• Successful project goal achievement in a healthcare organization.

Responsibilities

• Support the design and implementation of evidence-based clinical processes.
• Oversee the Department's use of clinical databases and healthcare analytics.
• Manage departmental requests for clinical data.
• Coordinate the Department's resources for data collection and analysis.
• Ensure transparency in key metric performance and identify improvement opportunities.
• Support operational management oversight for data collection.
• Report internal and external quality metrics.
• Champion high reliability concepts to achieve strategic goals.
• Oversee and manage data coordinators and peer review staff.

Benefits

• Equal opportunity employer.
• Reasonable accommodations for applicants and employees with disabilities.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees