About the position
Pratt & Whitney's Mikro Systems' is a dynamic production and R&D manufacturing site focused on ceramic core and precision medical part manufacture. The PW Mikro Charlottesville, VA site is looking for a Quality Manager to lead a team of hourly and salary Quality team members. This position will be responsible for the strategic leadership and direction to all levels within the site and ensure a healthy Quality Management system and a product quality signature. As a Quality leader, you'll provide the strategic management and direction to all levels within the organization regarding the planning, direction, and control of all product inspections and the organization's overall Quality system health. We need a person that will exhibit and foster behaviors that conform to the highest levels of business integrity. Ensuring compliance to company, customer, regulatory, and other procedures and requirements, the Quality Manager will foster a Quality culture throughout all functions within the organization. Through leadership and effective communication, we expect you to develop and drive the tactical execution of the Quality Management System. This is a leadership role that requires integration and collaboration with the facility General Manager, the P&W central Quality team, and other associated leadership teams.
Responsibilities
- Lead the integration of P&W and RTX corporate Quality System and culture
- Systematically translate, analyze, and prioritize customer needs, legal and contractual requirements, and company policy and objectives into quality performance standards and operational definitions to ensure full compliance to technical requirements, company policies and procedures.
- Lead and mentor a team of quality engineers and provide project status to Operations and Program Quality Leadership teams.
- Baseline factory metrics (Scrap, Rework, FPY, TUH, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement.
- Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand.
- Daily collaboration with cross-functional teams to maintain and meet organizational goals and objectives.
- Identify and implement continuous improvement opportunities using CORE.
- Communicate effectively with internal and external stakeholders, including senior management, to provide updates on issues, improvement projects and contribute to strategic decision-making.
- Establish procedures for maintaining high standards of quality, reliability and safety.
- Implement and help to maintain the site Quality Management System in accordance with current quality standards, reporting on the performance of the quality system for review and as a foundation for improvement.
- Establish system to support data integrity and accessibility.
- Direct the day-to-day quality deliverables and initiatives.
- Support the development, implementation and continuous improvement of inspection procedures and technologies.
- Drive product and process improvements that ensure that the value stream quality metric goals are met.
- Organize, promote and lead quality improvement efforts.
- Chair or participate in at least one major site committee for Environmental, Health & Safety.
- Focus on Employee Engagement through communication, training, teaming, management practices, and employee respect.
Requirements
- A Bachelor's degree and 10 years of experience in Quality or related technical role; Or an advanced degree with 7 years of experience.
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Nice-to-haves
- Experience managing direct reports.
- Experience identifying root cause and initiating / implementing effective short-term and long-term corrective actions.
- Experience with commercial and/or aerospace / defense regulations and/or standards of a commercial equivalent with any of the following: AS9100, AS9102, ISO-9000, ISO-9001, AS9145.
- Certification in Six Sigma, CORE, or American Society for Quality (ASQ).
- Knowledge of industry technical standards (such as ANSI, CMMI, ASTM, J-STD etc.).
- GD&T Knowledge, understanding, and practical application.
- Knowledge of Root Cause Corrective Action processes.
- Knowledge of General Statistical Process Control.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
