Quality Manager II

Salaried/Skilled Trades NSG Group•Shelbyville, IN

27d

About The Position

Essential Functions: Ensures that all practices, procedures, and criteria at the plant meet or exceed all standards and customer specifications. This position works with customers, corporate personnel and plant personnel to develop quality control and quality improvement programs, procedures, and practices. The incumbent works with other plant management to assure that quality of product is a priority. Audits all production processes, equipment, and employee performances to assure that all prescribed quality procedures are adhered to without compromise. Contacts customers regarding quality problems. Complaints are investigated; cause of non-conforming quality is determined and corrective actions to resolve problem is initiated, so that customer needs and concerns are satisfied. Selects, develops, trains, motivates, appraises and compensates subordinate personnel to provide for a competent work force. Manages the Ambassador program serving customer plants. Responsible for implementation and monitoring of the documents and plant quality systems. May be required to assist in training. This position is responsible for following the Quality, Environmental, and Safety policies. Assures all governmental product regulatory and testing requirements are met. Other managerial duties as assigned. Top 3 Competencies Needed for Success in the Role: Passion for Excellence – Taking responsibility and ownership for achieving results and objectives while demonstrating a sense of urgency, drive and personal commitment. Innovation & Change – Open to change and actively interested in new developments, technology and emerging market trends while inspiring and generating innovative ideas and solution to enhance business results. Influential - Conveys information and ideas to others while building rapport and making a positive and credible impact thru active listening skills and taking interest in the views and ideas of others and ensures proposals address others’ needs and priorities.

Requirements

Bachelor’s degree in Engineering or related field.
Demonstrated ability to adapt communication style to interact with a wide variety of people.
Demonstrated ability to prioritize and organize objectives and targets to meet deadlines.
Minimum 5 years of manufacturing experience in the areas of engineering, supervision and production management.
Minimum 5 years of experience successfully managing people in a manufacturing environment.
Excellent communication and interpersonal skills
Excellent problem-solving abilitites
Strong in results oriented, adaptable, standards driven, developing, influential and informative competencies.

Nice To Haves

Five years of Quality Management experience in a fast paced manufacturing environment
Six Sigma Black Belt or Lean Manufacturing Experience
Strong in analytical, innovative and strategic competencies
Problem Solving skills, motors & controls, and strong computer and network skills.
Strong interpersonal and communication skills.

Responsibilities

Ensures that all practices, procedures, and criteria at the plant meet or exceed all standards and customer specifications.
Works with customers, corporate personnel and plant personnel to develop quality control and quality improvement programs, procedures, and practices.
Works with other plant management to assure that quality of product is a priority.
Audits all production processes, equipment, and employee performances to assure that all prescribed quality procedures are adhered to without compromise.
Contacts customers regarding quality problems.
Complaints are investigated; cause of non-conforming quality is determined and corrective actions to resolve problem is initiated, so that customer needs and concerns are satisfied.
Selects, develops, trains, motivates, appraises and compensates subordinate personnel to provide for a competent work force.
Manages the Ambassador program serving customer plants.
Responsible for implementation and monitoring of the documents and plant quality systems.
May be required to assist in training.
Responsible for following the Quality, Environmental, and Safety policies.
Assures all governmental product regulatory and testing requirements are met.
Other managerial duties as assigned.