The Quality Management Program (QMP) establishes a comprehensive approach to contractor oversight by monitoring conformance to applicable regulatory requirements and CenterPoint Energy policies and procedures. QMP reviews contractors performing work on CenterPoint Energy assets to ensure that the quality of work maximizes public safety and mitigates risks associated with these activities. The quality management specialist assists in defining review plans for the at-risk contractor base, performs field assessments and office reviews, maintains systemic tracking and monitoring of observations and recommendations for contractors, provides communications, reports, as necessary to the Contractor Safety Programs Manager, verifies timely implementation of corrective and preventative actions by contractor, including effectiveness of the action and benchmarks all contractor groups on key metrics. QMP communicates, presents, coordinates, and collaborates with internal/external contacts on contractor oversight findings and activities.