Quality Management Internship - Bachelor Level - Spring 2026

Riverside Community Care, Inc. • Dedham, MA

39d • Hybrid

About The Position

We're seeking a highly organized, detail-oriented Bachelor's level intern with strong writing and analytical skills to join our dynamic Quality Management (QM) team. This is a unique opportunity to gain hands-on experience in health policy, quality improvement, and data-driven decision-making across a leading behavioral healthcare organization. About the Quality Management Department Riverside's Quality Management Department oversees care for more than 40,000 individuals each year. Our team monitors incidents, conducts investigations, manages the Human Rights system, coordinates quality improvement initiatives, and maintains program policies across a wide range of services. As a Quality Management Intern, you'll work on meaningful projects that directly support Riverside's mission to deliver safe, high-quality care while ensuring regulatory compliance.

Requirements

• Exceptional writing and communication abilities
• Strong organizational skills with keen attention to detail
• Currently enrolled in a Bachelor Degree program

Responsibilities

• Reviewing, classifying, and entering data from multiple sources into the Quality Management database system to support accurate reporting and analysis
• Developing and revising QM fact sheets distributed organization-wide to promote clarity and consistency on a range of quality-related topics
• Supporting Continuous Quality Improvement (CQI) initiatives, such as providing data support and contributing to Riverside's annual satisfaction survey reporting
• Collaborating on a Human Rights Systems improvement initiative, helping to strengthen processes that uphold client rights

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Industry: Social Assistance
• Number of Employees: 5,001-10,000 employees