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The Quality Management Director will oversee Outcomes and Mortality (OM) programs for Carilion Clinic, which includes Mortality, Sepsis, Stroke, Patient Safety Indicators, and Hospital Acquired Conditions, among other patient outcomes. The role involves developing program structure, improvement objectives, and engaging with key stakeholders. The director will manage and execute program deliverables according to the program plan defined by the program charter. Through a multi-program analysis and collaboration with the CAPS leadership team, the director will prioritize program deliverables that have the greatest positive impact on outcomes based on a systematic weighting algorithm. The position also includes managing assigned staff and collaborating with other stakeholders to achieve positive outcomes. The director will oversee CAPS resources dedicated to support outcomes and mortality and all CAPS-owned outcomes and mortality improvement projects system-wide. Additionally, the role involves identifying opportunities for maximizing revenue and reducing the risk of revenue loss, using data to communicate these opportunities effectively to stakeholders, and ensuring compliance with Joint Commission standards related to OM.
