Quality Management/Audit Specialist

JLLSalt Lake City, UT
1dRemote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As the Quality Management/Audit Specialist, you'll be at the forefront of maintaining and enhancing quality standards across the organization, serving as both a guardian of compliance and a catalyst for continuous improvement. This role combines strategic quality framework development with hands-on auditing and assessment work. You'll collaborate extensively with cross-functional teams to identify opportunities for operational excellence while ensuring adherence to industry standards and regulatory requirements. Your expertise will drive process improvements, risk mitigation strategies, and foster a culture of quality throughout the organization.

Requirements

  • Bachelor's degree in Quality Management, Business Administration, or related field
  • Proven experience in quality management, quality audits, and process improvement initiatives
  • Experience conducting quality audits and inspections with detailed reporting capabilities
  • Knowledge of quality management principles and standards, particularly ISO 9001
  • Knowledge of industry regulations and compliance requirements
  • Proficiency in quality management software and tools
  • Familiarity with data analysis and visualization software
  • Remote work capability
  • Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

  • Master's degree or relevant certifications (Six Sigma, ISO Lead Auditor)

Responsibilities

  • Develop and implement comprehensive quality management frameworks, policies, and procedures aligned with industry standards
  • Conduct regular compliance audits and inspections across departments to assess adherence to quality standards and regulations
  • Prepare detailed audit reports with findings, recommendations, and improvement opportunities for senior management
  • Identify process improvement opportunities and collaborate with teams to implement efficiency-enhancing strategies
  • Maintain accurate documentation of quality audits, corrective actions, and compliance status
  • Design and deliver training programs to ensure employee awareness of quality standards and procedures
  • Evaluate suppliers and vendors based on quality criteria and conduct quality audits on external partners
  • Monitor regulatory changes and ensure organizational compliance with applicable laws and quality certifications
  • Develop and track corrective and preventive actions to address quality non-compliance issues
  • Engage with stakeholders across the organization to promote quality excellence and alignment with business objectives

Benefits

  • JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
  • Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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