Quality Management and Accreditation Specialist

SouthEast Alaska Regional Health Consortium (SEARHC) • Sitka, AK

139d • $29 - $41

About The Position

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. This position assists the Quality Management and Accreditation (QMA) Manager in the effective operations and/or oversight of the Quality Management and Accreditation Division, including quality, risk, patient safety, data analysis/review/trending/solutions, regulatory and accreditation, and process improvements in the Consortium. This position works closely with Administration, Providers, and Staff to ensure awareness of quality and patient safety, and to facilitate improvement efforts in all areas.

Requirements

• Bachelor of Arts in Healthcare Management or comparable area – required.
• 4-6 years of relevant experience may be exchanged for a degree.
• Certified Professional in Healthcare Quality (CPHQ), or similar certification obtained within a year – required.
• 3 years’ experience monitoring quality and regulatory requirements, planning, and coordinating process changes – preferred.

Nice To Haves

• Experience in healthcare quality management.
• Experience with regulatory compliance.

Responsibilities

• Assists with the development, implementation, and maintenance of a strong Consortium wide Quality and Accreditation Management Plan.
• Works closely with the policy management process.
• Facilitates and promotes PI/QI measures and initiatives.
• Ensures compliance is monitored and reported in an appropriate and timely manner.
• Offers feedback, suggestions and problem solving to ensure that the Quality Plan and programs guide SEARHC improvement efforts.
• Uses skills in data analysis, chart reviews, and other Quality tools/methodologies to carry out an effective Quality Management and Accreditation plan.
• Develops, maintains, and utilizes sound working knowledge of accreditation and regulatory standards.
• Remains actively involved in continuing education/training/conferences to keep abreast of standard changes.
• Facilitates/coaches/guides managers and staff to better understand regulatory standards.
• Assures appropriate action plans are developed, implemented, and monitored based on data and leading practices.
• Works closely and collaboratively with the QMA Manager, and front line leaders on quality assessment and risk management issues.
• Investigates concerns, trends, or risk factors that present risks or safety concerns to patients and the organization.
• Assists with investigation and resolution of patient complaints and grievances.
• Communicates professionally and effectively with all levels of the organization.
• Identifies key stakeholders, develops relationships, and handles political situations in a professional manner.
• Takes ownership of the Quality Management and Accreditation Specialist role in the specific divisions/departments.
• Fosters a collaborative environment that facilitates others to participate in/take on quality/performance improvement initiatives.

Benefits

• Generous benefits including retirement.
• Paid time off.
• Paid parental leave.
• Health, dental, and vision benefits.
• Life insurance.
• Long and short-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees