The Quality Management Analyst 3 conducts highly complex analysis while leading the design, planning, and production of reports and analysis related to quality performance metrics and outcomes measures for the University of Miami Health System that are defined by internal parameters to meet the mandates by state and federal programs, inclusive of the Centers for Medicare and Medicaid Services. Maintains fluency of provider workflows across UHealth that influence outcome measures. Participates in strategic planning and conduct problem analysis for senior management. Performs measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives. Provides performance indicator reports and benchmark narratives for performance improvement. Monitors quality performance, outcomes and/or safety metrics to make recommendations for targeted process improvement projects. Prepares overviews and interpretation of reports; and following up on assigned action items for various projects, meetings, and committees. Assists with training departmental Quality champions governmental program requirements. Performs problem analysis for strategic planning initiatives. Solves data integrity issues as they arise, and monitor the addition of new data, analytics and reporting systems. Interprets and translates data for senior management to clearly understand analysis and use it for meaningful decision making, and strategic planning purposes for the enterprise. Act as a liaison with third party vendors of specialized business intelligence or database products, geographic information systems and data mining software. Contacts regulatory agencies to research and clarify program rules. Manages healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stays current. Assists with preparation of audit responses related to governmental program submissions prior to submission to third party; and positively collaborate with UMIT and HII. Serves as a reliable resource to hospital staff, physicians, and patients on matters related data analysis. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees