Quality Management Analyst 2

University of Miami•Miami, FL

11d

About The Position

The Pathology Department at the University of Miami has an exciting opportunity for a Quality Management Analyst 2. CORE JOB SUMMARY The Quality Management Analyst 2 performs complex analysis, data validation, and verifies accuracy of analysis and all reports. Designs, plans, and produces reports and analysis to measure clinical quality measures and outcome measures that are monitored and published by external regulatory agencies, i.e., Centers for Medicare and Medicaid Services, Hospital Compare and Physician Compare. Collaborates closely with Credentialing, and IT to produce reports, monitor performance, and identify opportunities for improvement. Maintains knowledge of industry trends in quality and outcome measures.

Requirements

Bachelor’s degree in relevant field required
Minimum 2 years of relevant experience required
Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Teamwork: Ability to work collaboratively with others and contribute to a team environment.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

Abstracts and analyze data to maximize productivity
Assists with the measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives.
Maintains initial data, make suggestions to solve data integrity issues as they arise, and monitor the addition of new data, analytics and reporting systems.
Assists with the creation of customized and recurrent reports using data requested by senior management and conducts ad hoc analyses.
Monitors quality and safety metrics.
Produces reports and provide information for meetings, projects, and committees, inclusive of the preparation and distribution of regular reports from internal and external data sources.
Validates data and information entered by staff
Prepares comprehensive documentation to support all related activities, inclusive of maintaining program documentation and files.
Contacts regulatory agencies to research and clarify program rules.
Manages healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stays current.
Cross-trains on all functions related to the development, update, and maintenance of assigned decision support databases; inclusive of ongoing collaboration with the group's Database Technology Managers in all matters related to the documentation of database functions.
Serves as a reliable resource to hospital staff, physicians, and patients on matters related data analysis.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Assist in the collection, monitoring and analysis of clinical pathology and anatomic pathology quality metrics and audits on a monthly, quarterly and/or annual basis.
Maintains quality metrics records up to date.
Meets with QA Medical Director for final assessment of quality data, outliers and corrective actions.
Analyzes data, generates graphs of quality indicators, conducts investigations and prepares corrective action plans for presentation to the faculty.
Participates in process optimization projects focused on improved quality outcomes.
Helps maintain Licensing and accreditation, activity menu and proficiency testing up to date.
Helps prepare responses to citations and/ or accreditation inquiries.
Monitors Incident reports, complaints and their resolutions.
Helps maintain up to date departmental policies and procedures.
Reports and participates in hospital-wide performance improvement and quality activities.
Analyzes and monitors Clinical Pathology and Anatomical Pathology quality metrics and reports them to the Medical Director.
Participates actively in ongoing and new performance improvement projects.
Assist on investigations, root cause analyses and complaint resolutions
Other duties assigned.