Quality Lead

Cascades • Carolina, NC

1d

About The Position

Welcome home! Quality Manager At Cascades, Sustainable Development means respecting the true nature of our 10,000 talented employees. We put you first: Career pathways that support your goals! Excellent Benefits Package offering health options, life insurance, paid time off and more! Financial Benefits include 401(k) Retirement Plan, & Stock Options and the ExtraFlex Benefit! Well-Being Benefits include EAP options, lifestyle Benefits, legal plan, critical illness, etc. Base Salary for Quality Manager starting at $80k plus - Profit-Sharing Bonus Program At our Cascades facility in Rockingham NC, you can develop your full potential, sustainably, by applying your expertise within the Tissue Group as the Quality Manager:

Requirements

• Bachelor’s degree in quality management, Engineering or related field. A combination of education, QA experience and certification(s) will be considered in lieu of a degree.
• 5+ years of experience with quality standards, auditing processes and in depth knowledge of industry regulations
• Ability to travel to our other facilities and customer sites for training and collaboration (Canada-USA)
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills that support change management in a continuous improvement environment
• Lean Manufacturing: Knowledge of lean manufacturing principles, ideal candidate will have a Black Belt or Green Belt certification.

Responsibilities

• Responsible for the Quality Pillar, ensuring products and processes meet customer expectations, minimizing waste, and driving continuous improvement through QA activities and root cause analysis.
• Implement and monitor the Quality DMS and daily QA activities ensuring accuracy, compliance and a structured approach in collaboration with all members of the operations team
• Responsible for ensuring compliance with and conducting audits for various certifications, such as FSC and SFI.
• Lead customer interaction and act as the primary liaison between the local mill, customers, and corporate teams ensuring alignment on customer requirements, product qualifications, and improvement opportunities identified through the complaint management process.
• Establish site quality objectives regarding product issues, defective materials, customer, and supplier complaints
• Analyze QA related data and generate reports for operators and leadership to review while providing a platform where operator input is valued and follow up is supported
• Effectively communicate and lead the implementation of corrective actions through a change management process that demonstrates clarity, collaboration, commitment and empathetic leadership
• Provide training and mentoring to raise awareness on QA principles and procedures that foster a culture of quality and continuous improvement
• Lead, coach, and support the Quality Technicians team through clear expectations, ongoing training, performance management, and day‑to‑day guidance to ensure consistent execution of quality processes.

Benefits

• Excellent Benefits Package offering health options, life insurance, paid time off and more!
• Financial Benefits include 401(k) Retirement Plan, & Stock Options and the ExtraFlex Benefit!
• Well-Being Benefits include EAP options, lifestyle Benefits, legal plan, critical illness, etc.
• Base Salary for Quality Manager starting at $80k plus - Profit-Sharing Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager