Quality Laboratory Supervisor

Lactalis US Yogurt, Inc.Brattleboro, VT
51d

About The Position

Lactalis US Yogurt is currently seeking candidates to join our Quality Team. Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do. If you’re looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you! At Lactalis US Yogurt, we are dedicated to building a diverse, inclusive, and authentic workplace and we know that our candidates come from many different backgrounds, cultures, and experiences. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job posting, we still encourage you to apply and share with us your STORY, your PASSION, and your EXPERTISE! You may be just the perfect candidate for this or other roles within our company. From your PASSION to ours The Quality Laboratory Supervisor will oversee the activities of the Quality Laboratory technicians under the supervision of the Laboratory Manager, to ensure all job tasks are completed with employee safety, food safety, and product quality in mind. This position works with all quality and manufacturing employees to ensure adherence to quality standards. Motivates team through outstanding communication skills and fact-based management. Constantly seek improvements in quality, safety, efficiencies, and work processes.

Requirements

  • A high school diploma or equivalent is required. An Associate's degree is preferred.
  • 2+ years of laboratory experience preferred.
  • Knowledge of milk and dairy product science and technology.
  • Implementation of policies and procedures.
  • Application of quality standards.
  • Understanding of quality statistics.
  • Familiarity with food safety systems.
  • Active listening skills.
  • Strong verbal and written communication skills.
  • Coaching and mentoring abilities.
  • Effective time management skills.

Responsibilities

  • Ensure the close adherence in compliance with our quality standards that follow the PMO and the state regulations.
  • Ensure consistent communication and enforcement of the company's Quality policies, Good Manufacturing Procedures compliance, and all Food Safety regulatory standards.
  • Responsible for appropriate Quality, Food Safety, and HACCP training and communication to employees.
  • Ensure accuracy of microbiological and chemical testing performed in the quality lab.
  • Evaluate, investigate, and act upon microbiological evidence found in routine sampling.
  • Place product, raw materials on “HOLD” due to microbiological, organoleptic, physical, or chemical reason(s).
  • Ability to time manage all daily activities to ensure adequate Lab and floor presence is balanced with administrative duties and any meeting requirements.
  • Recruit new employees; efficiently coordinate the workload and workflow of lab technicians, prioritizing duties based upon fluctuating business needs; actively assist in ensuring quality coverage for all shifts.
  • Work with technicians to gain a detailed understanding of their strengths, weaknesses, and any training/education opportunities, and build development plans to improve the areas of opportunity and growth.
  • Train employees in new equipment, chemicals, and Standard Operating Procedures, and ensure training effectiveness in the application of job skills.
  • Evaluate employees through performance reviews, ongoing coaching, and feedback.
  • Ensure the sampling plan is consistently followed by both the lab and operations teams; take corrective action if deviations occur.
  • Sample, investigate, and coordinate product sorting on products on hold.
  • Training management routine in the Lab (train the trainer).
  • Metrology/calibration on analytic equipment: ensure Lactalis' good practices are well followed, and staff are trained.
  • Project/Continuous Improvement: Cup set texture, phage monitoring, sampling plan, finished good waste.
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