Quality Initiatives Specialist MA or LPN

Northland Family Care•Kansas City, MO

2d•$20 - $28•Onsite

About The Position

We are seeking a detail-oriented Quality Initiatives Specialist to support quality improvement, population health, and value-based care initiatives within our primary care clinic. This on-site role focuses on care gap closure, preventive care coordination, patient outreach, and collaboration with payers and clinical staff to improve patient outcomes and quality performance. This position is ideal for a Medical Assistant (MA) or Licensed Practical Nurse (LPN) with strong organizational skills and an interest in quality programs and proactive patient care.

Requirements

Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN) – required
Experience in a primary care, family medicine, or outpatient clinic preferred
Experience with quality measures, care gap closure, HEDIS, Medicare Advantage, or population health strongly preferred
Strong communication, organizational, and follow-up skills
Comfortable with patient outreach and care coordination
Proficient with EHR systems and basic computer applications
Ability to manage multiple priorities with attention to detail

Responsibilities

Communicate with insurance payers regarding quality programs and care gap initiatives
Review care gap lists, population health reports, and quality dashboards
Perform patient outreach to schedule office visits, annual wellness visits, preventive screenings, labs, imaging, and diagnostic tests
Collaborate with providers and clinical staff to close care gaps and improve quality outcomes
Support accurate documentation of quality measures within the electronic health record (EHR)
Track and maintain quality performance data and reports
Educate patients on preventive care, chronic disease management, and recommended screenings
Assist with payer audits, chart reviews, and quality data submissions
Maintain HIPAA compliance and patient confidentiality at all times