Quality Improvement Specialist

The Fedcap Group•Town of Irondequoit, NY

3h•$20 - $23

About The Position

As Quality Improvement Specialist you will help foster a culture of continuous improvement and innovation within the organization through collaboration across departments. You will help enhance the standard of services we provide by analyzing current practices and identifying areas for improvement. You will help to develop strategies to boost the efficiency and effectiveness of those practices.

Requirements

Bachelor’s degree in Social Work, Management, Human Services, or a related field.
Two (2) years of experience working with individuals with disabilities.
Must be able to work occasional weekend and evening hours as well as the ability to provide weekend and evening on-call services, on a rotating schedule.
Valid driver’s license and reliable transportation.

Nice To Haves

Knowledge of Intermediate Care Facility (ICF) Regulations is preferred.

Responsibilities

Participating in a team approach to implement corrective action, individual protections, and safeguards to address root cause issues and potential deficiencies discovered through the investigative process.
Documenting investigations in a systematic manner and make regulatory recommendations to ensure the requirements of program procedures.
Providing training and conducting verification assessments to ensure quality of services, systems maintenance, and processes compliance according to State certification/licensing standards, agency policies, other governing agencies guidelines, and contractual obligations.
Managing projects to ensure that they are completed within the required time schedule, as required per Agency Policy.
Conducting internal audits and observation to assist and support program services to prepare for regulatory audits.
Preparing investigation statistics and trending reports, as requested.
Utilizing trend data to develop quality services and enhance staff performance
Working within a team approach to develop and implement best practices for compliance.
Conducting, coordinating, writing, tracking and managing investigations per regulatory procedures
Assisting with on-boarding and training of new employees and in annual trainings.