Quality Improvement Specialist

REDISCOVER•Lee's Summit, MO

4d•Hybrid

About The Position

Make a Difference as a Quality Improvement (QI) Specialist with ReDiscover Join ReDiscover’s Quality Improvement Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing. Why ReDiscover? 700+ dedicated professionals Over five decades of community impact A culture grounded in compassion, collaboration, and growth About the Quality Improvement (QI) Department At the heart of our mission is a relentless drive to improve lives through data and action. The QI Department transforms complex data into insights that shape clinical decisions, elevate care, and ensure the highest standards of compliance. Partnering with leaders across the agency, we champion innovation, spark meaningful change, and lead improvements that enhance the client experience. If you want your work to fuel better outcomes and a stronger community, QI is where it happens. What You’ll Do

Requirements

Bachelor’s degree from an accredited college or university.
Applicants must be currently authorized to work in the United States. ReDiscover will not sponsor applicants for work visas
While this role is hybrid/remote, applicants must be willing to relocate or live within the Kansas City Metro area.
A minimum of one (1) year of experience in behavioral health or a health-related field is required.
Experience with creating pivot tables and writing formulas in Excel is required.
Intermediate computer skills in typing/keyboarding, Microsoft Word, and Excel programs as well as the use of email.
Strong communication and customer service skills

Nice To Haves

Experience with survey design is preferred.
Experience with using SQL is preferred.

Responsibilities

Coordinate and manage data collection activities, ensuring consistency and accuracy across programs.
Maintain routine data collection processes that meet accreditation and sample size requirements.
Review data collection tools and forms for completeness and quality.
Analyze data to support internal reporting and external stakeholder needs.
Create and format technical reports, including clear charts, graphs, and visual summaries.
Respond to ad hoc data requests from programs, agency leadership, and County/State partners.
Conduct internet research and literature reviews to support reporting and program needs.
Attend program, workgroup, and committee meetings as assigned.
Safely manage and protect confidential and Protected Health Information (PHI), including scanning, uploading, and maintaining records in the Electronic Medical Record (EMR) system.
Complete required trainings and onboarding activities.
Provide general administrative and program support as needed.