Quality Improvement Program Assistant

Fortuna Family Medicine Incorporated • Fortuna, CA

11h

About The Position

The Quality Improvement Program (QIP) Assistant supports the clinic’s Quality Improvement initiatives by conducting patient and staff outreach and maintaining accurate tracking of outreach attempts. This role works collaboratively with the QIP team to communicate progress in scheduling and outreach. This position has minimal compliance responsibilities and is primarily focused on quality improvement outreach, tracking, communication, and follow-through.

Requirements

• Strong organizational and tracking skills with high attention to detail
• Excellent communication and follow-up skills
• Ability to manage multiple priorities and deadlines
• Comfortable working with data, reports, and spreadsheets
• Collaborative team player
• High school diploma or equivalent required

Nice To Haves

• Prior healthcare or medical clinic experience preferred
• Experience with quality improvement, care coordination, outreach, or performance tracking preferred
• Familiarity with QIP measures, RHC/FQHC environments, or clinical quality metrics is a plus

Responsibilities

• Conduct patient outreach related to QIP initiatives (e.g., preventive care gaps, follow-up needs).
• Follow up with QIP Department Supervisor on outstanding QIP items.
• Relay QIP-related questions and updates to QIP Coordinator and Supervisor
• Scheduling appointments, tracking records and results
• Work hand-in-hand with the QIP team to facilitate the achievement of department standards and goals.
• Support clinic-wide quality improvement initiatives as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED