Quality Improvement Investigator- Relief

CDS Monarch, Inc. • Webster, NY

124d

About The Position

Provide quality incident investigations for all allegations within the agency. Ensures that appropriate recommendations are made to safeguard individuals and provide the highest quality of services. Provides education and training to all staff in the areas of abuse prevention, incident reporting, positive approaches and other classes as identified. Ensures compliance with all applicable standards.

Requirements

• Associates Degree, Bachelor's Degree preferred.
• Knowledge of OPWDD Part 624 Regulations, preferred.
• Previous experience in Quality Assurance/Quality Improvement within OPWDD, OMH, DOH, OASAS, or OCFS preferred.
• Successful completion of OPWDD/NYS Justice Center for the Protection of Vulnerable Persons Incident Investigation Training, upon hire.
• Excellent verbal, listening and writing skills.
• Strong typing skills and experience using Word.
• Ability to work independently.
• Must be at least 18 years of age.
• Reliable transportation (NYS Drivers’ License Required).
• Maintain all required certifications/training by State Regulations and CDS Monarch Policy.

Responsibilities

• Maintains current and thorough knowledge of incident reporting regulations (14NYCRR Part 624 and Part 625) as well as NYS Justice Center/OPWDD directives and guidance regarding reporting, investigation and monitoring of incidents.
• Completes OPWDD 147 Form and Immediate Response Manager Report as assigned.
• Completes thorough and quality investigations (and all required forms) as assigned within regulatory and agency guidelines and timeframes.
• Monitors and tracks incident follow-up for assigned investigations ensuring all documentation and corrective actions are completed by required due date.
• Uploads assigned incident investigations into IRMA.
• Maintains investigation electronic folders.
• Meets with supervisor as scheduled to review status of incident investigations, follow-up and performance.
• Informs supervisor of any significant investigation concerns as they arise.
• Completes Notable Event investigations as assigned. Ensures all follow up and corrective actions are addressed.
• Reviews Event (notable/internal) program investigations as assigned.
• Completes investigation review tool for all assigned investigations prior to submission.
• Completes monthly incident site review as assigned.
• Provides training to employees in the areas of abuse prevention, incident reporting, and reporting of Notable/Internal Events, as assigned.
• Performs other duties relevant to the position as requested by the supervisor.
• Advises direct supervisor of any obstacles to achieving responsibilities.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 101-250 employees