Quality Field Technician - Nights (N2)

Byrne Dairy • East Syracuse, NY

96d • $22 - $31

About The Position

The Quality Field Technician is responsible for completing assigned quality-related duties to ensure customer, team member, and vendor satisfaction. The Quality Field Technician does this by providing on-shift coordinator, support, and focus for all quality-related issues on the manufacturing production floor, while learning, establishing, and maintaining basic quality systems related to manufacturing a high-quality product. The Quality Field Technician will also perform analytical testing and determine product conformance to specifications in real-time, aligned with Good Manufacturing Practices. The Quality Field Technician completes these functions in the support of the manufacture of extended shelf life (ESL) dairy-related products.

Requirements

• Minimum of GED or High School Diploma is required; Associates degree in chemistry, biology, food science, or ag-tech science preferred.
• 6 months - 2 years of manufacturing/machine operation experience in dairy/food industry preferred.
• SQF or similar quality systems experience preferred.
• Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing, and knowledge of weights and measure.
• Basic statistics and statistical process control knowledge.
• Strong attention to detail.
• Understand and respond appropriately to basic and complex, employee, vendor, and customer inquiries.
• Read, write and communicate using the English language sufficient to perform job functions.
• Knowledge of the company's mission, purpose, goals, and your role in achieving each of them.
• Ability to operate quality and facility equipment as required in assigned area.
• Satisfactorily complete all company training requirements.
• Ability to interpret company documents and literature and UPC/code information.
• Microsoft Windows and software architecture experience.

Responsibilities

• Responsible for achieving assigned goals in the area of production, safety, quality, performance, and cost.
• Notifies others of mechanical malfunctions to increase productivity and equipment capabilities and begins to identify areas where operators can assist in resolving concerns.
• Responsible for complying with GMP's, SOP's, corporate and/or plant policies, rules, and regulations.
• Provides assistance and support to all areas related to quality as assigned by supervisor/lead.
• Ensure proper focus is maintained on all quality checks performed by technicians; provide follow-up training, as needed.
• Perform finished pallet audits, end-of-shift product reviews, or other quality checks as needed to ensure quality standards are met.
• Tracks packaging/processing Key Quality Attributes (KQA's), identifies problem areas and trends; responds to production operator's quality questions and concerns.
• Communicates effectively between shifts and other departments, executes issue resolution, and escalates issues in a timely manner.
• Communicates the disposition of product and assists Operations with compliance to standards.
• Responsible for inventory accuracy of product in Quality Hold/retest status by performing routine cycle counts and reconciliations; assist with cycle counts for repro and waste product.
• Audit Operations' paperwork, for required departments, for timely completion and accuracy.
• Participate in Internal Quality Audit process to improve plant quality systems and GMP compliance.
• Resource to Operations for auditing, updating, and documenting compliance to the Master Sanitation Schedule.
• Demonstrate the ability to conduct titration testing, verify chemical concentrations, and verify CIP dilution samples as needed.
• Demonstrate the ability to and conduct troubleshooting as needed.
• Perform finished product weight verifications and checks, including the ability to perform volumetric checks.
• Complete sensory analysis on finished products as required.
• Conduct investigative research on products or materials as assigned.
• Conduct ATP cleaning verification and line release process as needed per shift.
• Conduct Environmental Swabbing as requested by QA Management.
• Set up documentation and complete sample shipments. Utilize proper shipping methods.
• Cover breaks and lunches and other staffing needs as assigned by their supervisor/lead.
• Compliant with all legal requirements concerning dairy processing and safety on their assigned shift and reports concerns to their supervisor/lead.
• Works in a safe manner and reports safety concerns promptly to their supervisor/lead and takes corrective actions as necessary to ensure a safe environment.
• Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality.
• Ensures work areas are sanitary and strictly adhere to sanitation practices.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunities for advancement within the company.
• Comprehensive training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Manufacturing
• Education Level: High school or GED
• Number of Employees: 251-500 employees