Quality Enhancement & Learning Innovation Specialist

CHCP Healthcare and Educational Services•Houston, TX

7d•Remote

About The Position

The Quality Enhancement & Learning Innovation Specialist ensures the quality, effectiveness, and continuous improvement of online, blended, and technology-enhanced learning experiences across academic programs. This role focuses on reviewing, enhancing, and optimizing existing learning productsnot serving as a traditional course builder or instructional designer. Operating at the intersection of academic quality, instructional design standards, compliance, educational technology, and data-informed decision-making, this position collaborates closely with faculty, instructional designers, subject matter experts, vendors, and academic leadership. The role emphasizes outcomes-based quality enhancement, regulatory alignment (including accreditation and distance education standards), and the responsible use of emerging technologiessuch as artificial intelligenceto improve student engagement, mastery, and persistence. Our Core Values Innovation: We embrace organizational goals and drive positive change. Compassion: We care about our students, their future employers, and the communities they serve. Accountability: We responsibly uphold and reinforce our values. Respect: We value and respect individuals of all backgrounds and perspectives. Excellence: We pursue the highest quality in everything we do.

Requirements

Bachelors degree required (education, instructional design, educational technology, or related field preferred).
3+ years of experience in learning quality review, instructional design, or online/blended education.
Experience with LMS platforms, digital learning environments, and instructional authoring tools.
Strong communication, organizational, and project management skills.
Ability to work independently and manage multiple priorities.

Nice To Haves

Knowledge of adult learning theory and instructional design principles.
Familiarity with accreditation or distance education standards.
Experience evaluating vendors, digital content, or AI-enabled educational tools.

Responsibilities

Conduct structured quality reviews of online and blended courses, programs, and learning assets.
Evaluate learning experiences for clarity, consistency, accessibility, engagement, and effectiveness.
Ensure learning content supports mastery of outcomes, skill development, and workforce readiness.
Identify gaps, risks, and opportunities for improvement and recommend enhancements.
Review instructional materials, assessments, multimedia, and learning activities for alignment and coherence.
Collaborate with instructional designers and SMEs to strengthen learning strategies and assessments.
Apply adult learning theory and evidence-based learning design principles.
Demonstrate working knowledge of LMS platforms and authoring tools (e.g., Articulate, Rise, H5P, Canvas tools).
Review and evaluate third-party content and digital learning resources for quality and compliance.
Leverage AI-enabled tools to support content review, learning analytics, assessment feedback, and continuous improvement.
Stay current on emerging educational technologies and AI applications.
Manage multiple quality reviews across various stages of course and program development.
Collaborate with faculty, academic leadership, compliance teams, and vendors.
Ensure alignment with accreditation, distance education, and accessibility requirements.
Document findings and support audits, reviews, and quality assurance reporting.