Quality Engineering Lead

Luminator Technology Group • Plano, TX

4d • Onsite

About The Position

Luminator is seeking a Quality Engineering Lead to join our team. The Quality Engineering Lead will be responsible for providing leadership and technical expertise to ensure the highest standards of quality in the production of mass transit parts for the Bus division. This includes driving continuous improvement initiatives, ensuring compliance with customer requirements, and fostering collaboration across internal teams and suppliers.

Requirements

• At least 5 years of experience in Quality Engineering or related field and experience in an AS9100 or ISO22163 environment required.
• Proficiency with Microsoft Office applications, including but not limited to Outlook, Teams, Word, Excel, and PowerPoint required.
• Experience with project management applications, ticketing systems, or payroll systems in database tools required.
• Strong knowledge of quality systems and processes.
• Expertise in structured Root Cause/Countermeasure Problem Solving methodologies (such as 8D, 5W2H, A3, or others).
• Excellent written and verbal communication skills, with the ability to draft procedures and lead customer calls.
• Proficient in reading and interpreting drawings, specifications, and technical documents.
• Capable of leading cross-functional teams and effectively training others.
• Process-oriented, analytical, and detail-focused.
• Ability to perform well in a fast-paced multi-tasking environment.

Nice To Haves

• Experience in a manufacturing environment and mass transit or automotive sectors preferred.
• Experience with Sytline, SalesForce, Replicon, or ZenDesk preferred.
• Lean Six Sigma preferred.
• Bachelor’s degree in Engineering or related field preferred.
• Advanced degree preferred.
• Experience may be acceptable in lieu of degree.
• Practical knowledge and leadership experience in lean management system preferred.

Responsibilities

• Lead customer meetings to address quality concerns and ensure timely resolution of issues.
• Manage customer audits, prepare responses to findings, and ensure corrective actions are implemented.
• Develop, prepare, and monitor quality performance metrics.
• Create action plans to address areas of low performance and drive improvement initiatives.
• Modify existing quality processes and procedures; develop new ones to meet evolving requirements.
• Prepare and implement Quality Inspection Instructions for various product types.
• Conduct internal audits and supplier audits to ensure compliance with standards and specifications.
• Support Supplier Quality in evaluating and qualifying new suppliers and improving existing supplier performance.
• Lead investigations of customer non-conformance reports using 8D methodology.
• Coordinate failure analysis with Engineering and drive corrective actions across cross-functional teams and suppliers.
• Visit customers and suppliers as needed to investigate non-conformance issues and ensure resolution.
• Prepare and monitor monthly reports for quality performance metrics.
• Identify opportunities for continuous improvement and implement best practices.
• Other duties as assigned.

Benefits

• Competitive compensation with career growth potential.
• Generous time off: Vacation and sick time, 10 company holidays, and 2 floating holidays.
• Educational Assistance Program: Robust reimbursement program for professional growth.
• Health and wellness: Medical, dental, and vision coverage plus 401k matching.
• Benefits effective on Day #1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees