Quality Engineer

MC Test Service Inc•Melbourne, FL

29d

About The Position

At SMTC Corporation, our purpose is to enhance people's lives and our world every day. Join us in this exciting journey as a Quality Engineer, making a significant impact on the manufacturing of cutting-edge electronics products. We're dedicated to excellence and innovation, and we're seeking an enthusiastic professional to contribute to our mission. Key Responsibilities: As a Quality Engineer at SMTC, provide the Quality Engineering technical expertise and guidance for the manufacture of high quality durable electronics products for SMTC’s customers. Your role encompasses: Championing the Voice of the Customer, aligning manufacturing processes and quality systems with customer requirements. Ensuring timely response to customer needs, providing data, addressing concerns, and driving swift resolutions. Provide responsive production support including; Quick-Turn initiatives, providing guidance and technical expertise for process instructions and quality requirements, material review board and scrap dispositions, process deviations and customer/company engineering change implementation activities. Develop specific quality plans for each customer, including any specialized instructions for incoming inspection of electronic components, PCB’s Chassis, and other material. Review and approve manufacturing work instructions and test procedures to assure that customer and SMTC Quality standards will be met. Support New Product Introduction, ECN updates or changes and the validation and qualification of methods and procedures for new processes or equipment and apply the use of design of experiments, ANOVA and other statistical analysis techniques for process development to achieve or exceed customer expected Quality Levels and/or internal goals. Create and update PFMEA’s and control plans for products. Support Program Management and customer meetings and review data from each major quality control point weekly with the cell team and initiate corrective actions when any control point reported falls below required goals. Investigate customer reported problems and lead the use of team based problem solving to determine root cause analysis and develop corrective and preventive actions to eliminate recurrence. Support SMTC’s quality systems including auditing the Quality Management System, coordination and standardization of processes between products, processes and other SMTC facilities. Other duties as assigned. Based on KPI trends, initiate Kaizen events to improve quality metrics and customer satisfaction. In collaboration with Purchasing, manage suppliers’ performance, including the timely resolution of supplier non-conformances and corrective actions. Collaborating with suppliers, performing audits, and driving supplier quality improvement.

Requirements

Bachelor's degree in Engineering preferred.
Familiarity with AS9100, ISO 9001, ISO 13485 requirements.
Strong analytical skills with practical application of quality data analysis, Lean, Six Sigma, and statistical methods.
Proficiency in MS Office and strong computer skills.

Nice To Haves

Quality training and certification (e.g., CQE, CQA) is a plus.

Responsibilities

Championing the Voice of the Customer, aligning manufacturing processes and quality systems with customer requirements.
Ensuring timely response to customer needs, providing data, addressing concerns, and driving swift resolutions.
Provide responsive production support including; Quick-Turn initiatives, providing guidance and technical expertise for process instructions and quality requirements, material review board and scrap dispositions, process deviations and customer/company engineering change implementation activities.
Develop specific quality plans for each customer, including any specialized instructions for incoming inspection of electronic components, PCB’s Chassis, and other material. Review and approve manufacturing work instructions and test procedures to assure that customer and SMTC Quality standards will be met.
Support New Product Introduction, ECN updates or changes and the validation and qualification of methods and procedures for new processes or equipment and apply the use of design of experiments, ANOVA and other statistical analysis techniques for process development to achieve or exceed customer expected Quality Levels and/or internal goals.
Create and update PFMEA’s and control plans for products.
Support Program Management and customer meetings and review data from each major quality control point weekly with the cell team and initiate corrective actions when any control point reported falls below required goals.
Investigate customer reported problems and lead the use of team based problem solving to determine root cause analysis and develop corrective and preventive actions to eliminate recurrence.
Support SMTC’s quality systems including auditing the Quality Management System, coordination and standardization of processes between products, processes and other SMTC facilities. Other duties as assigned.
Based on KPI trends, initiate Kaizen events to improve quality metrics and customer satisfaction.
In collaboration with Purchasing, manage suppliers’ performance, including the timely resolution of supplier non-conformances and corrective actions.
Collaborating with suppliers, performing audits, and driving supplier quality improvement.