Quality Engineer, Wieland Thermal Solutions, Inc., Wheeling, IL

Wieland•Buffalo Grove, IL

1d•Onsite

About The Position

Responsible for ensuring products meet quality standards for the company. This will involve maintaining the ISO 9001:2015 certification and handling of the internal and external complaints. With thorough investigation of the customer complaints, and internal complaints, the root cause will be determined for effective corrective actions. The position reports to the Plant Manager. The role involves investigating customer complaints to determine root cause, implementing corrective actions, and providing 8D reports to customers. It also includes maintaining ISO 9001:2015 certification, SOPs, Work Instructions, and Quality records. The Quality Engineer will lead and supervise the quality team, assigning tasks and monitoring their performance, and work closely with production, engineering, supply chain, and other departments to address quality-related issues. Additionally, the role entails reviewing new or existing items for feasibility and/or improving quality capability, and providing timely reports to Management for continuous improvement and to drive down the cost of Quality.

Requirements

Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Materials Engineering, Material Science, or a related field, or any combination of education, training, and/or work experience equivalent to a bachelor’s degree in the fields listed above
2 years of experience in the organization, implementation, and/or management of ISO certifications
2 years of experience with each of the following QA tools: PPAP, Process FMEA, Control Plan, Risk Assessment, Internal Audits, and Gauge Management and Calibration
2 years of experience leading a team of at least three individuals
2 years of experience in interpretation of International Standards
2 years of experience reading blueprints
2 years of experience with nondestructive testing
2 years of experience in project management
2 years of experience in SAP, Factory Suite, MS Office and any QA software
Certified or trained in ISO 9001, 14001, and either ISO 45001 or OHSAS 18001

Responsibilities

Ensure products meet quality standards for the company
Maintain ISO 9001:2015 certification
Handle internal and external complaints
Investigate customer complaints to determine root cause and implement corrective actions
Provide 8D reports to customers
Maintain SOPs, Work Instructions and Quality records
Lead and supervise the quality team, assigning tasks and monitoring their performance
Work closely with production, engineering, supply chain, and other departments to address quality-related issues
Review new items or existing items for feasibility and/or improving the quality capability
Provide timely reports to Management for review for continuous Improvement and drive down the cost of Quality