About us Our Business Unit Lighting and Imaging offers challenging lighting and image transmission solutions for applications in the markets of automotive, aviation, medical devices, as well as industrial and safety engineering. With production units in Europe, North-America and the worldwide SCHOTT sales organization Lighting and Imaging is a leading supplier for fiber optic components. Your Contribution Acquire in-depth, hands-on knowledge of product specifications and internal production processes. Assist R D and Sales by reviewing customer requirements, applicable standards, and associated customer specifications. Translate detailed customer, regulatory, or military specifications to production appropriate detail. Collaborate with Sales team and customers to resolve unclear/conflicting specifications. Communicate directly with customers and suppliers on quality matters and interface during audits and visits. Correlate or investigate variances of internal and customers' measurements. Evaluate internal rejections and customer returns, investigate root cause and collaborate with applicable departments, facilitating preventative action. Support the Mexico Team on quality and process issues, supplier and customer correspondence, and customer returns. Collaborate with various SCHOTT sites worldwide operating as suppliers or customers to SCHOTT L&I. Study processes and, in conjunction with Metrology Engineer, install appropriate data collection techniques for process/product control. Develop and update Quality processes and procedures. Draft and update documentation, such as control plans, process flows, PFMEAs, routing, inspection plans, etc.
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Job Type
Full-time
Career Level
Mid Level