Quality Engineer

Otis Elevator Co. • Florence, SC

23d • Onsite

About The Position

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis has an exciting opportunity for a Quality Engineer who will play a critical role in driving product and process excellence across our operations. This position is responsible for investigating field failures, identifying root causes, and implementing solutions to prevent recurrence. The ideal candidate will proactively assess manufacturing and specification processes to identify potential quality gaps, support cross-functional problem-solving initiatives, and lead data-driven analysis to improve product performance and customer satisfaction.

Requirements

• Understanding the data and data systems along with the manufacturing processes
• Logically identifying and reasoning individually and within teams when necessary to participate in detail problem solving events and provide solutions when necessary
• Capable of reacting quickly at high frequencies and monitoring yourself and your work
• Logically identifying issues and supporting teams with technical expertise to aid to obtain solutions and mistake proofs using but not limited to RRCA
• Read and understand information within spreadsheets and other various documents electronically. Excel and Minitab are preferred
• Ability to decipher data to identify potential or active issues and possible trends when they exist
• Ability to assess and identify issues within process/product when they exist
• Ability to work well under pressure & work well with others
• Bachelor's degree in quality, engineering, or a related field is preferred
• Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

Nice To Haves

• Certification in Lean or Six Sigma is advantageous
• A basic understanding of elevator systems is also beneficial

Responsibilities

• Interacts with Field mechanics to understand failures and failure modes to aid in identifying cause(s) of failures and aid in working on solutions to prevent reoccurrence of those failures in the future
• Assess and evaluates any and all manufacturing processes for gaps that could lead to opportunities for potential defects or escapes to the customer
• Assess and evaluates any and all upstream specification processes for gaps that could lead to opportunities for potential defects or escapes to the customer
• Documents investigation results and summarizing technical details
• Provides detail summaries and presentations to team and reports to management in monthly Quality reviews
• Provides detail summaries to other functional groups to initiate Problem Solving projects or events when necessary
• Supports other functional departments when needed during Investigations and or Problem-solving projects or events
• Analyzes COPQ metrics and AMT issues and data sets
• Manages COPQ metrics and AMT reports and summaries
• Analyze data sets (drawing conclusions about product and process performance) and communicate recommendations to leaders with the aid of data visualizations
• Accomplishes quality and organization mission by completing related results as needed

Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees