Quality Engineer

Tower Semiconductor Ltd.•Newport Beach, CA

31d•$120,000 - $135,000

About The Position

In this position you will be responsible for driving quality excellence by understanding customer needs, manufacturing processes, and regulatory standards. You'll be the primary point of contact for customer quality inquiries and audits, actively engaging throughout the product lifecycle from development to shipment. Your focus will be on listening to customer feedback, implementing improvements, and utilizing tools like internal audits and 8D methodology to build a robust quality management system and ensure customer satisfaction.

Requirements

Engineering/chemistry/physics/mathematics bachelor's degree or equivalent required.
5+ years of quality, process, or integration engineering experience in a semiconductor fabrication facility or similar is preferred.
Strong verbal and written communication skills are needed.
Computer literate (MS PowerPoint, Word, Excel).
Working knowledge of various quality systems standard (ISO 9001, ISO 14001, IATF 16949, etc.).
Firm understanding Project/Program Management principles and skills (MS Project or similar), detail oriented, disciplined, are preferred traits.
Must be authorized to work in the U.S. without sponsorship.

Nice To Haves

Data mining, analysis and software/automation skills (JMP, SQL, or similar db/scripting skills) are an advantage.
Lean Six-Sigma knowledge is an advantage.

Responsibilities

Understand the quality needs of customers, products, the manufacturing line, and regulatory requirements.
Provide customer support for quality inquiries and customer audits.
Engage in all processes from product development to shipping and customer support, deeply involved in manufacturing from a quality perspective to meet customer expectations.
Listen to customer feedback on quality, new requests, complaints, and respond to those requests to improve customer satisfaction.
Provide support to and communicate with customers through emails, meetings, etc.
Improve product quality.
Utilize systems such as internal audits and continuous improvement process activities to achieve quality goals.
Coordinate investigations using 8D methodology/statistical analysis, working with interdepartmental teams to determine risks and root causes, along with corrective and preventative activities to eliminate quality issues and prevent recurrences.
Build a robust quality management system to support processes from the development phase to mass production.