Quality Engineer

York Wallcoverings Inc•York, PA

just now

About The Position

This is a technical position responsible for supporting and improving all aspects of quality assurance and control while driving continuous improvement initiatives across manufacturing processes. This position plays a critical role in maintaining product quality including analysis of the process and materials being used, reducing waste, enhancing customer satisfaction, and supporting regulatory and compliance requirements.

Requirements

Bachelor’s Degree in Engineering, Quality, Industrial Engineering, or related field.
3–5 years of quality engineering experience in a manufacturing environment; wallpaper, paper, fabric, print, or coating industries preferred.
Hands-on experience with continuous improvement tools (Lean, Six Sigma, 5S, Value Stream Mapping, etc.).
Working knowledge of quality standards and systems such as RCA, SPC, CAPA, etc.
Proficiency in MS Office, and familiarity with ERP systems or quality software a plus.
Strong interpersonal skills with the ability to communicate effectively across multiple departments.
Highly analytical and organized with a detail-oriented mindset.

Nice To Haves

Certifications such as CQE (Certified Quality Engineer) or Six Sigma Green Belt are a plus.
Experience working with customer specifications, aesthetic quality controls, or tactile product evaluations.
Knowledge of environmental or regulatory requirements related to coatings or adhesives (e.g., VOCs, REACH, etc.).

Responsibilities

Develop and maintain quality control procedures for wallpaper manufacturing, ensuring compliance with internal standards and customer specifications.
Analysis of customer complaints and internal issues that are related to product quality. Investigate non-conformances and perform root cause analysis (RCA) and corrective/preventive actions (CAPA).
Support the management of customer complaints and work closely with customer service and production to resolve issues quickly and effectively.
Development of new products from initial vetting through launch and verification. Ensure new products, either purchased or York produced, meets customer or market needs.
Collaborate with the Production and Supply Chain teams to develop quality plans for new products and processes. Organize and plan for product development lab work and process trial runs.
Lead and facilitate continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies to reduce defects, scrap, and downtime.
Conduct process audits and product inspections to ensure consistent product quality.
Support customer audit requirements.
Develop the material specification for substrates, inks, and coatings.
Assist in developing manufacturing setup sheets and specifications for all products.
Maintain quality records, certifications, and related QMS documentation.
Develop training materials and lead quality training sessions for production and technical staff.
Use data analysis tools to track trends and KPIs and make data-driven recommendations.