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Review Engineering and Manufacturing information on new and revised design documents/specifications, production, tool, and test equipment drawings, production/tool plans, operation/routing sheets, and storage & shipping methods to ensure that products meet customers' requirements. Initiate and develop quality assurance techniques (sampling plans, process controls, special gagging, etc.) to assure product quality. Review customer contractual requirements and engineering to determine quality requirements. Prepare quality and inspection plans, procedures and instructions to ensure that quality requirements are clearly defined and understood. Analyze and update quality documents within the quality system in accordance with the applicable specifications and policies. Participate in the review and disposition of non-conforming materials. Work with vendors, customers, quality representatives, and company personnel to discuss and resolve quality problems as required. Initiate and work with other functions on both internal and external corrective action requests to assure timely correction to deficiencies in procedures, processes, and/or design. Lead and/or participate in the continuous improvement activities (Reduction of scrap, rework and customer returns) in order to effect reduction in cost and productivity. Analyze & review inspection records, FAI report, discrepant material reports, customer returns and determine steps necessary to improve product quality. Provide guidance and Quality-related training to all employees. Ability to perform Internal Quality System Audits, Product & Processes audits per AS9100 and applicable standards.
