Quality Engineer - Sustaining Services

Plexus Corp.•Neenah, WI

41d

About The Position

At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. When we invest in our people, we invest in building a better world. With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best. Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range: $63,900.00 - $95,900.00 Purpose Statement: The Quality Engineer - Sustaining Services leads the determination of non-conformance and customer complaints through containment, root cause, corrective action, and audits. They ensure product compliance to customer specifications and industry standards.

Requirements

Bachelor's Degree with 3 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
Strong ability to identify and solve problems proactively using structured problem solving tools, including making timely and effective decisions.
Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility.
Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders.
Ability to seek out best practices and apply them within their assigned area.
Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health and safety. Includes documentation and controls to ensure long term sustainability.
Ability to become a Subject Matter Expert for an assigned system or process.
Ability to coach and mentor technicians and other support staff within assigned areas of expertise.

Responsibilities

Lead development, deployment ,and oversight of metrics for the Quality Management System (QMS) at the site to ensure appropriate monitoring of the health and compliance of the processes.
Ensure products comply with customer specifications, industry standards, regulatory requirements and Plexus standards. Ensure Assembly Build Instructions (ABIs) comply with specifications and standards. Approve all changes and deviations from established guidance, including Engineering Change Orders (ECOs). Lead creation and maintenance of the Master Validation Plans, when required and ensure compliance. Support creation and execution documents for validation. Serve as the Plexus lead to support external customer audits and internal audit activities. Support recertification and surveillance of Quality Management System (QMS) audits. Lead product-related Corrective and Preventive Action (CAPA) discussion and closure.
Ensure continuous quality compliance during manufacturing operations. Monitor on-going manufacturing operations to ensure quality issues are quickly addressed; provide quality alerts and lead containment and purges, when required. Lead the development of the inspection strategy for receiving inspection, pre-ship inspection, and out-of-box-audits. Ensure Certificates of Compliance are created and maintained, including documentation of deviations. Ensure creation and maintenance of manufacturing quality history documentation, as required.
Build and embed Quality Awareness in Operations by ensuring effectiveness of training and inspections. Educate operators and production associations on quality and compliance procedures.
Leads the determination of non-conformance and customer complaints through containment, root cause, corrective action, and audits. They ensure product compliance to customer specifications and industry standards.