Quality Engineer - Interiors

Ford • Dearborn, MI

17h

About The Position

Responsible for analyzing and managing warranty data for short- and long-term vehicles in service. Collaborates closely with Product Development to identify, investigate, and resolve systemic and spike issues impacting 0-, 1-, and 3-month MIS metrics. Serve as the single point of contact for the Interior Quality team within the assigned VFG. Coordinate and lead part reviews with internal teams and external suppliers. Initiate warranty cost recovery projects. Manage and maintain warranty and quality documentation within JIRA, IRIS, and Quality AI systems. Participate in plant quality line walks to identify and address manufacturing and assembly issues. Lead cross-functional quality initiatives to achieve internal and external quality targets, including leading and lagging indicators. Identify Warranty spend reduction opportunities. Lead and participate in CPR workshops in collaboration with Interior Product Development teams. Apply engineering principles and analytical techniques to analyze warranty data and identify trends and root causes. Review and assess High Time In Service (HTIS) warranty data to support long-term quality improvements. Support expedited concern resolution by collaborating with cross-functional teams including Product Development (PD), PVT, and suppliers. Evaluate internal and external supplier processes for critical characteristics and process compatibility. Review and address systemic Interior quality concerns in partnership with Product Development teams. Support new model launch activities to ensure quality readiness and issue containment Actively participate in forward planning activities, including product design reviews and future quality strategy development. As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. This position is a salary grade 5 and ranges from $63,480-106,680. This position is a salary grade 6 and ranges from $72,480-121,440. This position is a salary grade 7 and ranges from $84,480-141,360. This position is a salary grade 8 and ranges from $96,720-162,120. For more information on salary and benefits, click here: https://fordcareers.co/GSR. Visa sponsorship is not available for this position. Verification of employment eligibility will be required at the time of hire.

Requirements

• Bachelor's degree in engineering, Data Analytics, or a related field (or equivalent experience).
• 2+ years of experience in interior focused supplier quality in an automotive domain.
• 2+ years of experience with preventative Quality Tools.
• Strong analytical and problem-solving skills, with the ability to identify trends, systemic issues, and anomalies in large data sets.
• Working knowledge of MIS metrics and warranty performance indicators.
• Familiar with JIRA, IRIS, Quality AI.
• Ability to perform root cause analysis and support corrective action development.
• Experience collaborating cross-functionally with Product Development, Quality, Engineering, and Operations teams.
• Strong written and verbal communication skills, with the ability to translate data insights into actionable recommendations.
• Competent with Microsoft Office products (Excel, PowerPoint, Word).

Nice To Haves

• Master's degree in engineering, data Analytics, or a related field (or equivalent experience).

Responsibilities

• Analyzing and managing warranty data for short- and long-term vehicles in service.
• Collaborating closely with Product Development to identify, investigate, and resolve systemic and spike issues impacting 0-, 1-, and 3-month MIS metrics.
• Serving as the single point of contact for the Interior Quality team within the assigned VFG.
• Coordinating and leading part reviews with internal teams and external suppliers.
• Initiating warranty cost recovery projects.
• Managing and maintaining warranty and quality documentation within JIRA, IRIS, and Quality AI systems.
• Participating in plant quality line walks to identify and address manufacturing and assembly issues.
• Leading cross-functional quality initiatives to achieve internal and external quality targets, including leading and lagging indicators.
• Identifying Warranty spend reduction opportunities.
• Leading and participating in CPR workshops in collaboration with Interior Product Development teams.
• Applying engineering principles and analytical techniques to analyze warranty data and identify trends and root causes.
• Reviewing and assessing High Time In Service (HTIS) warranty data to support long-term quality improvements.
• Supporting expedited concern resolution by collaborating with cross-functional teams including Product Development (PD), PVT, and suppliers.
• Evaluating internal and external supplier processes for critical characteristics and process compatibility.
• Reviewing and addressing systemic Interior quality concerns in partnership with Product Development teams.
• Supporting new model launch activities to ensure quality readiness and issue containment
• Actively participating in forward planning activities, including product design reviews and future quality strategy development.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level