Quality Engineer III

Nidec•Wayne, IN

About The Position

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary A Quality Engineer is responsible for ensuring that products and services meet the necessary quality standards throughout the production and delivery process. They perform tests and evaluations to identify any defects or issues with the product, and work with teams to find solutions to these problems. They also develop and implement quality control processes and procedures to prevent future issues. Manage Customer Quality at various Customers. Responsible for product quality and customer servicing responsibilities at for the North American region. The Engineer will provide the leadership needed to advocate for the customer and drive alignment with internal Nidec functions such that we meet or exceed our customers’ expectations in the quality of our products and services. This includes the transformational leadership needed to drive out defects and continuously improve cost of poor quality such that we convey a lean and world class provider of products and services to our customers. Job Description

Requirements

Bachelor's degree in engineering or related field
5+ years of experience
Strong analytical and problem-solving skills
Knowledge of quality control processes and procedures
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Attention to detail and accuracy
Ability to manage multiple projects and priorities
Experience with quality control software and tools
Languages English mandatory
Experience leading cross-functional teams on projects
Strong project and program management skills.
Strong structured problem solving, Lean Six Sigma experience desired.
Requires understanding of basic context and practical knowledge of technical and business environment as well as potential and upcoming technical advances within area of specialization, typically obtained through advanced education and relevant experience
Requires a bachelor’s degree or equivalent experience and minimum 5 years of prior relevant experience

Nice To Haves

Strong structured problem solving, Lean Six Sigma experience desired.

Responsibilities

Develop and implement quality control processes and procedures
Perform tests and evaluations throughout the production and delivery process to identify defects
Work with cross-functional teams to identify and implement solutions to quality issues
Conduct root cause analysis and implement corrective and preventative actions
Develop and maintain quality control documentation
Train employees on quality control standards and procedures
Provide input on product design and development to ensure quality standards are met
Provide support during external and internal audits
Takes the lead in managing the quality relationships with the assigned key customer accounts.
Drive customer and industry (AIAG [Automotive Industry Action Group] Effective Problem-Solving guideline) expectations in problem solving.
Lead teams on customer specific formats as required (8D/5D, A3, DMAIC 6Panel, PRR, etc.…).
Act as an advocate for our customers to ensure the Nidec team meets product, delivery, and application requirements, including specific process requirements such as change management and problem-solving process disciplines.
Work with Nidec plants to establish material boundary samples, quality standards, and develop testing and evaluation techniques to ensure material quality is to customer’s expectations and requirements.
Monitor quality performance, support and actively communicate corrective action work across the supply chains (from mills to outside processors thru “end use” customers).
Contribute towards continuous improvement activities in product quality and process efficiency across the supply chain.
Understand and be able to apply product quality standards, customer specifications, and industry standards.
Be familiar with the capabilities and limitations of producing plants and have the ability to communicate this information to customers.
Coordinate quality activities with corporate, plant, and customer quality departments.
Ensure accurate transfer of customer requirements or processing instructions to the mills and processors.
Ensure results are documented in the Nidec QT9 system, following established policies.
Proactively engages across functions and within the businesses to identify meaningful opportunities for improving efficiencies and reducing costs.
Utilizes knowledge, skills, and influence to facilitate breakthrough performance across the organization.
Report directed operational, metrics-based benchmarking to identify and share best practices.