Quality Engineer II

Alarm.com • Tysons, VA

181d

About The Position

Alarm.com is seeking a Quality Engineer II to support our Video surveillance solutions by testing network devices and configurations on multiple software platforms. This position collaborates with technology teams to ensure our products meet quality standards of functionality and performance. The Quality Engineer II position provides an excellent opportunity to be hands-on and engaged in the full product lifecycle and to drive system quality improvements for our offerings. The ideal candidate will have a college degree, at least 2 years of relevant experience, basic computer/technology skills, will be able to communicate clearly, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product Quality. You should be a self-starter who can work closely with the development team to discover, report, and validate fixes for issues.

Requirements

• At least 2 years of relevant experience
• Bachelor’s Degree in Engineering, Science, or Information Technology
• Proven excellent problem solving, troubleshooting, time management, and analysis skills
• Experience developing test cases in a BDD testing environment, writing automated tests
• Exceptional communication skills in order to articulate quality assurance practices
• Strong attention to detail
• Ability to prioritize multiple overlapping projects and deadlines, maximizing test coverage while minimizing testing
• Ability to work in a fast-paced environment with minimum supervision
• Ability to make decisions based on test results to advise management and customers
• Demonstrated persistence despite adversity
• Working knowledge of Linux, experience with command line prompts

Nice To Haves

• Master’s Degree in Engineering, Science, or Information Technology
• Good understanding of computer networking and ability to troubleshoot malfunctioning devices
• Ability to drive innovation and improvements to increase product quality
• Experience with functional and regression testing, test planning, test case development
• Strong background in Quality Assurance methodologies
• Proficient in estimating testing schedules and optimizing test plans
• Ability to recognize impacts of individual components in the larger system and analyze risks involved
• Advanced computer/technology skills/certifications
• Proficient in the use of Wireshark and SQL Server

Responsibilities

• Developing test plans and updating test documentation as needed before/during/after testing
• Analyzing new products and their features on a standalone basis in addition to analyzing the interaction with existing products
• Interacting with Developers, Product Management, and Customer Support to ensure the quality of the entire video solution from the backend through to the end user
• Executing tests, tracking defects, and following defects through the resolution process until fix is verified and closed
• Applying test methodology, engineering, and product knowledge in certification of products
• Ensuring the success of weekly software and web deployments
• Understanding the end users and how the product will be used by them
• Other duties as assigned

Benefits

• Competitive pay and benefits inclusive of subsidized medical plan options
• HSA with generous company contribution
• 401(k) with employer match
• Paid holidays, wellness time, and vacation increasing with tenure
• Paid maternity and bonding leave
• Company-paid disability and life insurance
• FSAs
• Well-being resources and activities
• Casual dress work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees