Quality Engineer II Position Summary The Quality Engineer II will perform various Quality Engineering functions and support Quality Assurance duties including , supplier quality requirement flow downs, support the overall quality management system, monitoring quality KPI's, quality data analysis, reporting , quality performance, determining opportunities to improve process and product quality, scoping, planning and taking action to Problem Solve or lead Continuous Improvement projects. Roles & Responsibilities CUSTOMER Respond and do RCCA (as applicable) customer complaints and product returns. Support customer on site audits and evaluations. Interpret customer contract & PO's, specifications, drawing notes and requirements. Obtain access to customers portals. QUALITY ENGINEERING TASKS Create, revise and implement technical QE tasks; MRRs, CARs, MRB dispositions, QC Items, Purges, VIRs (+ RFI, RFV and QN), QC Approvals, SDMRs, VFP,WO, Drawing and DCN revision. Obtain Quality Assurance Engineer Qualification Collaborate in the design, implementation and utilization of formal Quality tools; process mapping, FMEA's, control plans, process controls. Define supplier quality requirements, assure alignment to customer and Sargent's requirements. Lead and Assist with Gage R&R (gage repeatability and reproducibility) studies, defining inspection methods and equipment. Data entry into CSI system as necessary, as it relates to MRR's Assist with First Article Inspection (FAI) planning and reviews. Participate in the TIER II daily meeting reporting on COPQ, MRRs (effectiveness) and RMAs status. QUALITY SYSTEM Support the QMS to Create, Revise and Update procedures, work instructions and forms. Respond to Customer questionnaires, surveys and be POC for visits. Participate in the QMS Internal Audit program. CONTINUOUS IMPROVENMENT AND PROBLEM SOLVING Lead Problem Solving and Collaborate on quality improvement projects. Lead and Assist with data analysis to identify Trends and Opportunities for COPQ reduction and MRRs effectiveness and efficiency. Lead and/or Collaborate in root cause analysis, planning and implementation corrective and preventive actions.