Quality Engineer II - CONTRACTOR

LG Electronics • Troy, MI

7d

About The Position

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success . The Opportunity: Driving better future mobility VS (Vehicle component Solutions) Company (https://www.lg.com/global/mobility) of LG Electronics focuses on commercializing environmentally responsible automotive components and core solutions based on LG’s proprietary technologies. A leading provider of core components for global car manufacturers, VS Company is supporting the emerging trend of the vehicle industry. As the Quality Engineer II - CONTRACTOR, you will: Lead and support Manufacturing and Engineering quality related issues, customer return defect analysis process, and root cause investigations Provides initial hardware/software (HW/SW) analysis (Diagnostic Trouble Codes & Bench Test Confirmation, Log Capture, PCB Component Level investigations, etc.) on suspect issues. Conduct warranty claims analysis and quality data analytics to identify trends and drive improvements Report quality status to internal stakeholders and external customers Conducts and coordinates in vehicle testing and detailed in depth analysis, including supporting customer dealership visits and investigations Ensure timely and compliant submission of customer-required documentation Manages responses to emerging quality issues, responsible for containment and tracking of those issues Support management of local inspection facility that conducts inspection testing to verify product quality Other Duties as Assigned

Requirements

• Bachelor’s Degree
• 3+ years of working experience in Automotive electronics (Hands on Analysis PCB analysis, ECU testing and system level integration)
• Strong written and verbal communication skills
• Technical knowledge in automotive electronics quality
• Must be proficient with Microsoft Office (Excel, PowerPoint, MS Office at an Advanced level)
• Knowledge of Statistics/Problem Solving Tools: Minitab, PowerBI, Six Sigma, 8D, 5-Why problem solving, root cause analysis within a Quality environment
• Ability to travel Domestic/International up to 1 time a week and as needed
• Capable of managing small sample shipments received weekly, typically consisting of 1–3 lb samples (up to 100 defective cores) packaged in 2–3 boxes weighing approximately 5–10 lbs each

Nice To Haves

• Bachelor’s Degree in Electrical engineering, Mechanical Engineering, Computer Science, Industrial engineering, or related technical field

Responsibilities

• Lead and support Manufacturing and Engineering quality related issues, customer return defect analysis process, and root cause investigations
• Provides initial hardware/software (HW/SW) analysis (Diagnostic Trouble Codes & Bench Test Confirmation, Log Capture, PCB Component Level investigations, etc.) on suspect issues.
• Conduct warranty claims analysis and quality data analytics to identify trends and drive improvements
• Report quality status to internal stakeholders and external customers
• Conducts and coordinates in vehicle testing and detailed in depth analysis, including supporting customer dealership visits and investigations
• Ensure timely and compliant submission of customer-required documentation
• Manages responses to emerging quality issues, responsible for containment and tracking of those issues
• Support management of local inspection facility that conducts inspection testing to verify product quality
• Other Duties as Assigned

Benefits

• Eligible for the relevant benefit programs offered through our partner agencies.

What This Job Offers

• Career Level: Mid Level